Should Your Church Outreach Ever Be Polarizing?
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Most churches try to stay away from politics: We don’t want to offend anyone.
If we offend them, it should be with the gospel, right?
Yes, and amen.
But…
In a post-Christian culture,
One that is hostile to biblical family values
One that is proud of their depravity
One that calls good evil and evil good
… any effective outreach requires that our speech be as salty as it is sweet.
Does it take wisdom? Yes.
Should we seek a clear conscience? Yes.
But these guardrails do not exclude bold, unapologetic, and sometimes even provocative messaging in our church communications.
Reasons like “We don’t want to give people more reasons to avoid church” and “We want to cast a wide net” have lead to many churches dialing back their true convictions in outward facing marketing.
This feels safe, but here’s what it really does:
Dilutes the message
Waters down your unique congregational identity
Speaks to no one in particular
Gets lost in the sea of noise
The solution to this isn’t to be inflammatory for its own sake. There are enough provocateurs out there already.
Rather, the solution is to build a crystal clear message and brand around your church’s unique history, theological convictions, and context.
Why Brand Clarity is Stewardship
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When a church skips the brand strategy and message clarity step and runs straight to design, the result can feel hollow. Visitors may walk away asking, “What do you actually stand for?”
But when a church begins by clarifying its message rooted in God’s redemptive story, everything else clicks into place. The logo, the website, the campaigns, and the Sunday morning announcements all point back to the same simple truth: we are part of God’s mission to redeem people and renew the world.
That kind of clarity resonates. It helps longtime believers stay focused, and it gives newcomers an easy on-ramp to understand what you’re about.
A Better Starting Point
So before you pour energy into design, start with this simple question: How does our message reflect our part in God’s redemption story?
When you can answer that clearly, the rest becomes much easier. Your branding won’t feel forced or hollow, because it will be anchored in something bigger than trends or preferences. It will be anchored in the greatest story ever told.
Here’s the key takeaway:
Being clear is being a good steward of the attention people are entrusting you with.
Ultimately, the message you bring in your church brand should be the same as what you preach from the pulpit: the Gospel of Jesus Christ. If it’s not, then we are squandering chances to preach the good news through branding before someone ever sits down in the pew.
And when your church communicates its role in God’s redemption story with simplicity and conviction, people don’t just remember your brand. They remember the good news you’re sharing.
Clarify Your Message First
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It’s tempting to jump straight into designing a logo, refreshing the church website, or launching a new social media campaign. Those things matter, but if the message behind them isn’t clear, all the creativity in the world won’t connect with people.
That’s why one of the key principles from StoryBrand is so important: “If you confuse, you lose.” Before you design, you need clarity.
For a church, clarity doesn’t come from brainstorming catchy taglines or trendy mission statements. It comes from remembering the story we’re a part of: God’s story of redemption.
From Genesis to Revelation, Scripture tells a unified story of a God who rescues, restores, and redeems. Your church is not creating its own isolated narrative. Instead, your identity, mission, and message flow from being a small but meaningful part of God’s larger story.
That’s what gives your message both clarity and power. People don’t just need another community group or service organization. They need to know that your church exists because God is writing a story of redemption, and you’re inviting them into it.
How to Answer Congregation Objections to Change
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I recently helped a church rebrand where part of the new identity was the dreaded 👻name change 👻.
The church was looking to plant a new congregation in a nearby community in the coming year, and they needed a name that could be shared between them, which was ultimately decided to be “Christ Redeemer.”
Starting from scratch with the visual brand, I had nothing to draw on that would be familiar to their congregation. At many points in the project it was a toss up whether the pure excitement or raw terror would win out.
Would the elders like the new design?
Would seeing the logo concepts make them rethink everything?
Would it fall on me if the congregation didn’t like the new name?
These were the questions racing through my mind on the Sunday that the church’s leaders presented their new direction to the church as a whole.
The next day I got a text from the worship pastor:
“We showed the logo teaser and it was received very well. Some people were even teary-eyed.”
“That’s great!” I thought.
I kept reading.
“But… a question came in via email that I’d like your help responding to.”
Oh boy…
Here was the question:
“Hoping to learn about the decision regarding having the c in Christ lower case. I would like to understand this.”
This was something we anticipated. For context, here’s the new logo they presented:
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Ultimately, here is the response we landed on:
Thank you so much for engaging thoughtfully with the new logo. I love that you’re paying attention to these details—it shows real care for how we represent Christ and our church.
You asked about the choice to use lowercase in the wordmark. That decision was intentional. The phrase “Christ Redeemer” is incredibly powerful—it’s really the gospel in two words. When we explored placing it in all caps, the effect was visually overwhelming, almost like the design was shouting. That led us to reflect on the paradox of Jesus himself: he had all power, and yet he did not come in power the way the world expected. Instead, he came in humility, laying down his life for us.
We wanted the wordmark to hold that tension: strong yet humble, bold yet quiet. Lowercasing "christ redeemer" became a subtle way of embodying that paradox. As followers of Jesus, we’re called to the same kind of paradoxical life—living is dying, losing is gaining. If you’re interested, here’s a short article that explains some of the design thinking behind lowercase wordmarks in general: Why Some Logos Work Better in Lowercase. We found it helpful as part of our own process.
It’s also worth noting: this is specifically a wordmark design choice. Whenever the church’s name appears in documents, online profiles, or other written settings, it will still be written as Christ Redeemer.
Of course, the most important thing is not typography, but that our lives together point people to Jesus. The logo is just one small way we hope to embody that spirit. My hope is that every time we see it, it quietly reminds us that true greatness is found in humility, and true power in servanthood.
Thanks again for raising the question—I’m grateful for your heart and your care for how we bear Christ’s name.
Grace and peace,
Hopefully this helps reframe changes and new chapters as an opportunity for pastoral care, rather than a bullet to be dodged! Be strong and courageous.
In another post, I’ll outline the specific strategy we used to craft this letter, with explanations of why each section is there.
Why Your Church Brand Matters
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I remember the moment in college that people found out I could play the drums. From that time on, whether it was filling in last minute for another drummer who was sick or forming a band from scratch with high hopes to tour someday, there were plenty of gigs I was called on play.
Some of those gigs were better than others, but the best one was a Friday worship night at a medium sized church just down the road from my university.
But I almost turned down the gig.
Why?
I had looked the church up online beforehand. When I saw their dated logo, messy website, and confusing messaging, I couldn’t help but wonder if the event was going to be handled the same way.
Nothing is worse for musicians than a disorganized gig. But a good friend had asked me to play, so I said yes against my better judgment.
Here’s the reason I’m sharing this story:
What I found online about the church didn’t match what I experienced there.
The gig went great and they were very organized.
The church had unintentionally built a brand that was working against them.
If I was a community member thinking about visiting the church, or a congregation member trying to relate to the mission, I would have been discouraged by the disjointed look and message being put forward.
This is why your brand matters. You’re creating perceptions and feelings about your church whether you know it or not. But, show intentionality with shaping those perceptions, and those perceptions will start to turn into feelings, which turn into action.
How This Pastor Got Stuck in a Growing Church — Dave’s Story
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I recently got on the phone to catch up with an old friend who I hadn’t talked to in 10 years. We’ll call him Dave.
Dave had been a pastor of a large church back when I knew him, and since then he had also spent 5 years as the president of a large nonprofit ministry. Eventually the Lord had called him back into the pastorate and he faithfully obeyed.
Despite being a sought-after preacher with decades of experience at larger churches, Dave followed the Holy Spirit’s leading and humbly accepted a role as the pastor of a small rural church in the deep south.
And when I say small, I mean SMALL…
The Dying Church Revives
When he started, the church was on the verge of dying. Their small community had been hit hard by COVID and the congregation had been let down by previous leadership.
Dave told me there were some Sundays that his wife and children accounted for more than half of the total attendees. So we’re talking about teens or single-digit attendance most Sundays.
Through preaching the word and ministering with a multi-generational, discipleship-oriented model, God started a new work in this church. Over 4 long years, they slowly grew into a thriving congregation once more. Week after week, Dave would faithfully preach the Word, and the next week more would come.
He started to see faces show up on Sunday morning that nobody in the congregation recognized. He didn’t know how they had found the church on the country backroad where it was located, but there they were nonetheless — hungry for the gospel.
By 2025, the church had grown to 100-120 members. They experienced a season of weekly baptisms, people getting saved, lives being visibly transformed by the gospel.
Praise God!
So, Dave was familiar with my branding work, and he was curious what my branding process looks like for a church that size, and if I had any recommendations for them. Of course I shared my process with him, and I had reviewed the church’s website so I knew a bit about what branding they had done up to that point.
I told him, “look I’m probably not in your church’s budget right now, but if you keep growing I would love to help you develop your brand and start reaching beyond your local community.”
He was understanding of that and I started to mentally wrap up the conversation.
The Problem
But Dave suddenly stopped me and said, “Braden, there’s something else I need to ask you about…”
I could hear the concern and uncertainty in his voice.
Now keep in mind that I haven’t talked to Dave in 10 years, and we’ve had no other interactions that I’m aware of except through Facebook.
So my mind is suddenly racing — What could he possibly want?
“Yeah… um… ask away.”
“I don’t mean to sound conceited, so please don’t hear it as that, but I’ve 30 years of all different kinds of ministry, preaching, and speaking experience…”
It’s true — Dave was an exceptional communicator.
He went on.
“I feel stuck… I have so much I preaching leftover each week to share with more people than just my congregation”
This church didn’t livestream or record his sermons due to their small size, and he had started to realize that this was handicapping his personal ministry. Without recent sermon recordings to share, Dave was missing opportunities to speak at conferences and partner with other churches to help with revivals.
Because he was very pastorally-minded, he had all this content that was ready to publish under his own personal ministry, but no way to get it out there into the world.
The 3 C’s of Church Branding: Community
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There’s a dirty word in the church communications world: “Marketing”.
We’ve all seen the clips of megachurch pastors dressing up like Disney characters or posting the latest memes on their Facebook page. Some people call it “outreach” or “creative evangelism,” but we all know what’s really going on.
How do you cut through the noise, rather than blending in to the sea of generic marketing people are flooded with today?
While you may not be recording TikTok dances for Jesus, you’ve probably been tempted to copy the latest church marketing fad at one point or another. After all, isn’t anything worth getting visitors in the doors to hear the gospel?
This is how many churches get caught up copying one another’s marketing and advertising, hoping that people in their community will see it and be compelled to visit.
My issue with these approaches is simple:
What resonates with one church’s community probably won’t resonate with your own.
A travel agency based in Hawaii would be foolish to copy the marketing of a travel agency in Minnesota.
If your communications and brand strategy aren’t based on your local community where God has uniquely placed your congregation, you’ll be stuck in the cycle of trend-chasing and throwing outreach spaghetti at the wall to see what sticks.
The alternative?
Focus on the real stories of people in your community who have experienced hope and belonging in your midst.
These stories are local.
These stories are genuine.
These stories are powerful because we serve a God who is powerful.
With this approach, your community won’t be able to ignore or forget the powerful transformation God has worked in local people, to the praise of his glory.
That’s why I emphasize community at the 3rd C of a kingdom-first brand.
The 3 C’s of Church Branding: Congregation
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Why are people at your church in the first place?
If you’re going to motivate, galvanize, and unify your congregation, you need to know the answer to that question. On the surface it may not seem that hard to answer:
“They’re here for the preaching.”
“They're here because their family is.”
“It’s close to their house.”
Every individual and family has their own story that can seem different and unrelated, so what benefit could you gain from looking to your congregation for branding inspiration?
Here’s the key that most pastors miss:
Your congregation itself is a story.
If you want your brand to be ownable for your people, it needs to connect with their story as a collective. Your congregation as a whole has its unique history, hopes, and hurts — identify with them!
This is how I make sure each and every church rebrand resonates with the youngest new family and the most longstanding member.
The 3 C’s of Church Branding: Christ
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God’s narrative of redemption told through history has a clear central point: Christ.
Throughout scripture we have hundreds of stories, genealogies, songs, and laws that seemingly have nothing to do with the man, Jesus of Nazareth. Still, we know that each one ultimately points to him.
Lest someone accuse us of imagining layers of meaning that aren’t there, the Bible itself calls Christ the cornerstone of God’s redemptive plans for his people.
So then you are no longer strangers and aliens, but you are fellow citizens with the saints and members of the household of God, built on the foundation of the apostles and prophets, Christ Jesus himself being the cornerstone, in whom the whole structure, being joined together, grows into a holy temple in the Lord. In him you also are being built together into a dwelling place for God by the Spirit.
— Ephesians 2:19-22
Christ is the cornerstone of the church.
So how does this relate to church branding?
Just like the ultimate and universally profound story God is telling in history, he is telling a nested story in your local congregation. Our job with branding and communications is to shine a light on how that micro-story plays a part in God’s macro-story.
Making Christ the cornerstone of your communications means finding a memorable, own-able way to highlight God’s local work in your congregation to his global plans and purposes. Done right, every syllable and visual in your brand points back to the cross of Christ and the good news of the gospel.
This means everything from your website headline to your logo should tell the same story, grounding your church in God’s archetypal story of redemption through Jesus.
That’s why the first (and most critical) “C” of a kingdom-first brand is Christ.
Why the Cracker Barrel Rebrand FAILED Miserably (It’s not what you think)
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Cracker Barrel’s catastrophic rebrand would have been hard to miss because of the public outrage and backlash it got (of course I picked the exactly WRONG time to take a break from writing this newsletter).
But the reason their new logo caught so much viral hate has a direct application to church branding, so humor me while we explore it for a moment.
Here’s my hot take: The new logo perfectly captured Cracker Barrel’s identity.
Before you cancel me in the comments, let me convince you why this is the case.
Think back to 6 months ago. If you had asked a thousand people what they thought about the Cracker Barrel logo, what response would you have gotten?
Probably something along the lines of, “I mean… it’s fine I guess. Never really thought about it.” Most people would have been apathetic or ambivalent at best. Maybe a few design-conscious souls would have said “eh, there’s probably some room for improvement.”
So, why did this particular rebrand trigger so much nationwide, seething outrage?
Some news outlets blamed “conservatives who don’t like change” and others said it was about the people rebelling against modern minimalism and oversimplification.
But consider an alternate timeline:
Cracker Barrel hires design firm to help them update their existing brand
Design firm looks at Cracker Barrel’s history, core customer base, and the values they were built on
Design firm comes up with a cleaner and more modern take on the logo, keeping the country charm and home-grown heritage that it represents
Cracker Barrel slowly rolls out the new brand, leading with context around the need to update and their unchanged values/identity
In this scenario, I’d be surprised if anyone bats an eye. Maybe they notice that the billboards are easier to read, or that the menu design feels a bit more vibrant and fresh than it used to.
No headlines! No mockery! Nothing!
But here’s the thing: it wasn’t a new logo that upset people.
Cracker Barrel’s customers felt betrayed by what the new logo represented.
The new branding signaled a fundamental change in the identity of Cracker Barrel, from a quirky, homey spot for comfort food and checkers to a corporate sellout chain with politically correct messaging and token vegan options.
In my opinion, the new (now cancelled) logo did TOO GOOD of a job representing what Cracker Barrel had become — a woke corporation like everyone else. This visual accuracy ended up being the downfall of the rebrand, to the detriment of the company’s stock prices and consumer confidence.
Here’s the takeaway:
Your church logo isn’t your brand.
Your brand is the story, meaning, and gut feelings that people associate with you.
Build your brand on the three pillars of a church brand: Christ, Congregation, and Community.
Taking a Break This Week — Back on September 1
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I’m taking a break from Tend Your Brand for the next 10 days to focus on client work and big-picture planning for Restore Graphics.
I’ve been disciplined since January of this year publishing every weekday without fail, and I’ve built up a catalog of over 150 posts related to church branding.
This habit has been incredibly good for me personally, and I’ll absolutely be finishing out the year. I wanted to get through all of 2025 without missing a beat, but deadlines and life events are a thing that sometimes gets in the way.
I’ll be taking a breather for the next 2 weeks, after which I’ll get back into the daily writing headspace.
If you don’t see Tend Your Brand come back on September 1, please hold me accountable and reach out to light a fire under me!
Why I Stopped Doing Logos (and Started Doing Something Better)
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In 2021, my wife and I moved back to our home town of Bartlesville, Oklahoma and joined the church we now call home - Hope Presbyterian Church. The church had hired a Ukrainian designer on Fiverr and got a fantastic logo design (it even won an award).
But there was a problem… All they had was that logo. Their whole “brand” was limited to a gold color and a couple of webp’s. While the logo was aesthetically pleasing, it wasn’t enough to help their people “get” the mission. Each billboard, banner, and invitation card was inconsistent and time-consuming, even for the creative associate pastor.
The more they tried to make their branding work in the real world, the more things got messy and out of alignment. Members with design experience were called on over and over again to come in and help “fix” designs, which always ended up being a band-aid for the real issue.
What my home church went through is the result of a logo design without a true brand.
They needed an easy-to-use branding toolkit with theological depth - one that would represent more than just the name of their church.
A kingdom-first brand would have given their congregation ownership of the vision their leaders were casting, and would have attracted more visitors who resonated with the message they preached.
And that’s why I stopped designing logos, and started developing kingdom-first brands instead.
Why God Gave Us Visual Aids (Joshua 4)
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It’s no secret that people remember images better than words. Studies show we can remember 65% of visual information after 3 days, compared to just 10% of written/spoken info.
That’s a 6x increase in retention! But why does it matter for churches? Good question.
Something I’ve learned is that a brand isn’t just a logo, colors, or fonts. A church brand is an opportunity to tell the story of what God has done and is doing in that local ministry.
Said another way: your brand is the visual aid for people to easily remember what their church stands for, and the story God is telling there.
This ties in closely to the examples we have in the Bible of when the Lord commanded that a monument be built to signify his mercy and might.
In Joshua 4:1–10, God tells the Israelites to take twelve stones from the Jordan River and set them up as a memorial. This visual monument served as a lasting symbol to help future generations remember how the Lord miraculously stopped the river’s flow, allowing His people to cross on dry ground.
These stones were set up intentionally as a tangible visual aid to reinforce the Israelites’ generational memory and faith.
To add even more layers, God also instructs that twelve stones be used. Why twelve? To symbolize the twelve tribes who crossed over the Jordan that day.
In the same way, designing an intentional brand identity with symbolism and permanence is the most powerful way to help your people remember their God-given identity as a body and look to Christ, week in and week out.
Kingdom-First Branding
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After almost a decade in the design and branding industry, I’ve become convinced of something: The fastest and best way to a tangible community impact through a vision-driven church is by kingdom-first branding.
Of course, not every church is ready to focus on branding… stability and trust need to come first. But if your congregation has those pre-requisites checked off, a kingdom-first brand is the most powerful way to galvanize your members and reach your community with the gospel.
The idea of being kingdom-first isn’t something I came up with — it’s firmly grounded in Scripture.
But seek first the kingdom of God and his righteousness, and all these things will be added to you.
— Matthew 6:33
Jesus tells us to make God’s kingdom our priority, and he will provide for every need we have. Pastors have all kinds of desires for their ministries.
Some want to see their church grow and multiply, so they can plant in nearby neighborhoods and cities.
Some want their congregation to be more unified, healing fractures and restoring broken relationships.
Some want to be known for their generosity, partnering with local organizations to serve their community.
Some want to see members of their congregation discipling one another into a deeper knowledge and love for Jesus
Some want to influence local and state politics, advocating for causes that align with God’s law
Some simply want to resist the spiritual depravity of the culture around them
I think it’s clear from scripture that God wants all of these things for every church, and much more.
But these goals are not our ultimate priority. Advancing Christ’s kingdom is.
So what does a kingdom-first brand actually look like?
A kingdom-first brand doesn’t worry about attracting members from other churches (the kingdom doesn’t grow when we play “church musical chairs”).
A kingdom-first brand avoids losing your church’s unique story in an attempt to look trendy
A kingdom-first brand makes Christ the cornerstone of your communications. He is the cornerstone of the church, after all (Isaiah 28:16-17; Matthew 16:18; Mark 12:10; Ephesians 2:19-21)
A kingdom-first branding approach gets to the heart of this question: how does your ministry uniquely relate to Christ, Congregation, and Community?
I’ll be exploring those 3 C’s in the near future.
Seek first the kingdom of God, and all these things will be added to you.
Only Churches Struggle With This: The Dual Audience Dilemma
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As I’ve continued to go deeper into the branding and design industry, I’ve encountered something that is probably not just a hang-up for me, but for a lot of pastors and churches.
If you do any research on marketing and branding, you’ll very quickly find lots of resources that are very focused on businesses.
For example:
“Speak to your ideal customer.”
“Drive revenue with these marketing tips”
“Create a story that makes customers keep coming back”
The customer-centric, profit-driven approach can absolutely work for businesses, but for me, I’ve never felt like it applied well to the church.
On one hand, you’re leading a congregation of believers who need to feel united around your vision. They need clarity, language, and visual cues that reinforce who you are as a church and where you’re going. When done well, branding can give your people something to rally around—a shared identity that goes deeper than a logo and helps every member see their role in the mission.
But unlike a business, you’re not just trying to “sell” something to a customer. You’re also extending an open invitation to your community.
These people are skeptics, seekers, and those who may not understand what your church is really about. For them, branding becomes a bridge. It’s the first impression that points them to Jesus Christ and communicates: This is a place for you.
It signals your heart, your values, and the kind of welcome they can expect before they ever set foot inside.
Where most churches struggle is trying to speak to both groups at the same time without a clear strategy. The result is confusion, inconsistency, and branding that unintentionally speaks more to insiders than outsiders… or vice versa.
The approach I’ve developed in response to this problem is to make Christ the cornerstone of your brand. This seems obvious, but it’s truly countercultural when you compare it to how most agencies and designers work.
I believe that a kingdom-first, vision-driven brand matters. It helps you communicate so your congregation is aligned and your community is invited, without compromise on either front.
Does Your Church Need A Welcome Brochure? The Hard Truth
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A welcome brochure is one of the things I often find myself helping churches design, despite the fact that I never suggest or recommend it.
Why don’t I encourage churches to create these?
Well, because to be honest I don’t pick them up myself. If I see a stack of flyers sitting on a table when I walk in your church door for the first time, am I going to grab one? Probably not, no matter how good the design is.
I’m looking for a familiar face to connect with, not a colorful piece of paper.
If I want to know where to find you on Facebook I’m going to Google search it.
If I’m needing to read about your beliefs, I’ll find them on your website.
However… I’m a millennial. For older folks who aren’t addicted to their phones and dependent on ChatGPT/Google, a well-designed welcome brochure is often the perfect way to communicate key info and help them get familiar with your church.
So it’s worth it to have a welcome brochure in some cases.
The important thing to ask yourself is this: Who are you trying to reach? Is your community one that will actually engage with flyers and brochures? If not, then your efforts and money are probably better spent elsewhere.
Are Nice Church T-Shirts Worth It?
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T-Shirts are something everyone wears and can be a very effective form of marketing. It makes sense that tees are the first thing many churches think of when they do an outreach push.
But there’s something many pastors forget: most people are very selective about their wardrobe.
Just because you give someone a shirt doesn’t mean they’re going to wear it. Just because they wear it once, doesn’t mean it will become a part of their regular rotation.
There are three critical aspects of apparel that have to be dialed in for someone to wear it a second time.
Fit
Color
Material
You can’t just get one or even two of these right but make compromises on the others. It’s like multiplication. 5x5x0 is still 0.
But, if you take the time and spend the extra money up front on nice material, exact color, and a good fit, you will be paid back exponentially. One shirt worn regularly could be seen by tens of thousands of people over the course of a year.
But…
a hundred shirts in garages or on a goodwill rack are totally useless in branding.
Long story short:
Don’t take the cheaper route to save a couple bucks per shirt. The quality difference between a $9 tee and a $12 tee is massive.
One gets worn once and then donated or turned into a garage rag.
The other becomes an asset that continues to preach your message for you over months and years.
This Will Make Your Church Branding More Timeless
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Strip everything away, give your church a generic name, and make the logo a cross. Go black and white with your color scheme.
Congrats - you have a timeless brand!
I’m being a little bit sarcastic, but there’s an element of truth here. Over-simplification is usually the fastest, easiest way to a truly “timeless” look.
However, it’s not the only way.
And for churches, it’s almost never the best way.
The history of the world is timeless by definition, but definitely not simple. God’s creative and recreative work is anything but minimalistic.
The way God works is simple but deep, focused but rich with meaning.
So too is the story being woven together in your ministry, whether it’s 200 years old or a brand new church plant.
What is God’s perspective of your church? If you want a timeless brand identity, this is the question you have to answer.
Once you start narrowing it down, your logo colors and fonts become clear and easy choices.
Rather than trying to become timeless by using Helvetica and no colors in your brand guidelines, you should be looking for ways to incorporate the truth of who God says you are as a congregation.
Does it take more work and intentionality?
Absolutely.
Is it hard?
Anything worth doing is.
Refresh vs Rebrand, Which is Right for Your Church?
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“All our digital and print stuff looks inconsistent, but I don’t know where to start fixing it.”
“Our logo is good, but the rest of our branding is a mess!”
Sound familiar?
I’ve had more and more churches lately tell me this story.
If that’s you, then the odds are you don’t need a full rebrand. Normally, I see rebrands working for churches who are in a pivotal moment - one that’s going to shape the identity of their congregation for a long time.
Think about your church brand like a house. When you go for a full rebrand, it’s like you’re tearing that house down to the foundation and starting over from scratch. Sometimes this is the right call, especially when there are serious structural problems or the house doesn’t serve your needs.
You’re changing a big part of the structure and framing out something new.
Conversely, brand refreshes are for those who have a solid foundation and structure, but need a renovation. This is the chance for a church to fix leaks, re-do the kitchen, and get a new paint job.
Sometimes all brand refresh calls for is just a set of brand guidelines with a few Canva templates. Other times it’s an intentional tweaking of the logo, and a redesign of everything else.
The main idea behind the refresh is bringing that rogue branding into alignment.
When you consider a refresh vs a rebrand, ask yourself, do we need a rebuild, or just a minor renovation?
Don’t Update Your Signs Until You Do This
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If you’re looking at getting new signs or updating your building, don’t miss this opportunity to update your branding as well!
It’s one thing for a sign to look nice and be functional, but branding and design has the power to do much more than just help people find the nursery.
Every bulletin, banner, and coffee cup is an opportunity to shape the culture of your church through intentional, vision-aligned branding that stands the test of time. If that’s your ultimate goal, then updating your signs without rebranding first would be a massive waste of time and money!
Schedule a time to talk and I’ll walk you through what a brand refresh could look like, so you don’t have to re-do your signs AGAIN in a couple of years.
Church Way-Finding Signs: Using Typography
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For way-finding signage, there are three critical things to get right with typography: Size, Style, and Grouping.
To figure out how big the font size should be on your signs, think about the furthest possible viewing distance for that sign. Will visitors be seeing it up close every time, or is it at the end of a hallway?
A general rule of thumb is that the main headings on the sign should be legible from 40ft away for someone with good eyesight.
This applies mostly to directional signage, and isn’t necessary for things like room labels.
Now on to font style. Legibility is absolutely critical for way-finding, so you want to choose a brand-aligned font that is easy to read. For the thickness or weight of the text, lean bolder rather than lighter.
In this example, we’re using Larken, the main brand typeface, for the headings. The secondary typeface, Plus Jakarta Sans, was better suited for the other information and is more legible at small sizes.
Finally, consider the grouping of information and arrows in your layout. You want to make sure that you have grouped relevant information together in a way that will quickly make sense to someone who is late for Sunday School!
Church Way-Finding Signs: Choosing Color
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Let's say your brand’s hero color was a bright red. Your wayfinding signs should be red to be on-brand, right?
Not so fast! Would you put a bright red couch in your living room? What about multiple bright red paintings throughout your home? Again, probably not. For environmental signage and way-finding, we have to think more like interior designers and accessibility experts than graphic designers.
Earlier in the rebrand process, we had developed a brand color palette for this particular church with a dark charcoal color we called “Forge Black.” Using this darker, more neutral color as the main background was a good choice for three reasons:
It wouldn’t clash with the paint, flooring, and other interior colors of the building.
It wouldn’t show dirt as easily as a lighter color.
It would allow for the most legibility and contrast for the text.
As you can see, we did bring in the red hero color, but only in a very intentional, minimalist way. Even the logo on the signs was intentionally subdued and understated to make room for more important information, like “¿donde esta el baño?”
How to Design Your Church Wayfinding Signage (Case Study)
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I recently helped a church in Kansas City rebrand, and this project took much longer than we anticipated! This church needed collateral designed in preparation for their official launch of the new identity. Collateral like wayfinding signs, and A LOT OF THEM.
85 signs, to be exact.
If you have a church building, chances are you have these!
Way-finding signs are the built-in guide to your building, both for first-time visitors and those forgetful members who could probably get lost in their own house (you know who I’m talking about).
Here’s the thing: there are some HUGE blunders that are easy to make with this type of signage.
So, to save you from those, I thought I would show the design process I went through with this Kansas City church and their way-finding signs.
In design, way-finding falls under the category of what we call “environmental design.” Most of these signs were going to be a part of the building, so we had to treat them more like a piece of furniture than a graphic or a poster.
I'll be going over each one of these in future posts, where we'll explore what that looks like through two key considerations: Color and Typography. Stay tuned!
How Much Branding Does a Church Actually Need?
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Your logo isn’t a brand, nor is the name of your church a brand. Your color palette, word mark, fonts, and church website aren’t your brand either.
These things only serve to ASSOCIATE your church with the big idea that is your message. Make this association enough times with enough people, and NOW you have a brand.
Think about it like this:
Branding is the vehicle for your message.
It’s the wrapper! The packaging won’t change the chemical make up of the burger, but it can still make the burger taste better, and turn a meal into an experience worth sharing.
So, to answer the question how much branding does a church need, the answer is none.
None?
Right. If you don’t have that big idea clarified and nailed down, you can design the most beautiful identity system and logo in the world and not have a brand.
The Framework I Used to Help a Real Church Fix Their Branding
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A pastor scheduled a call with me last month to talk about a new congregation his church is planting next year. I can’t tell you the name right now, but it was a church who was running over 500 and was starting to struggle with shaping the culture and collective mission of that many people.
If they didn’t get their branding and a visual identity in place before the plant, rebranding would have just gotten more expensive and difficult. They didn’t want to miss the opportunity but they lacked the confidence to rebrand with their internal team alone.
Where do you start?
To even begin a branding project, we needed to figure out the problem they were trying to solve. Did this church need to…
REFRESH their existing brand?
REPOSITION their identity under a new vision?
or REACH OUT with their message?
The church had just undergone a name church that was being announced later in the year. Their leaders were trying to cast a vision that was outward-focused and kingdom-minded.
At first, this made me think it was a REACH OUT case, but the more I dug in, the more I realized what they actually needed was to REPOSITION.
Why? Well, let’s look at their goals.
The outward focus was a culture they wanted to create in their church body. While they ultimately wanted to reach out with their message (all churches should), they couldn’t do that effectively until they first grounded their church in a collective vision that included more than just their immediate membership.
Their brand didn’t reflect the long term vision for the church, and it needed to visually align before both congregations could shift their focus to their region and community.
Hopefully you can see how the REPOSITION approach was needed for this case.
Instead of jumping in trying to scale up misaligned branding, we needed to build on their values and rework the brand identity from the ground up.