On the East Acres Homestead, we have two livestock guardian dogs, Caesar and Augustus (Gus). Caesar and Gus are amazing at their jobs. They do things we haven’t trained them to do like warn our goats about coyotes or chase hawks away from the chickens. That said, Caesar and Gus are still young. Sometimes one of them will get excited and do something against the rules, like chase a chicken (it’s usually Gus 🙄). So we have to yell at them. With just our voices, we’re able to influence their behavior from a distance. Keep in mind that we’ve spent almost no time training them. Yet they stop and sit instantly when we take a stern tone of voice. Here’s the thing: Tone of voice can communicate a lot of information and influence behavior. You probably aren’t yelling at people with a stern voice, but have you thought about what your tone actually is when it comes to your church communications? If you don’t know what your brand’s tone of voice should be, you’re probably not using it effectively.

No matter how interesting and engaging your church “About” page is, nothing connects with people and builds trust like real photos of the church’s staff and leaders. Any picture is worth a thousand words, but a carefully chosen picture can say much more than that. If you are lucky enough to be in the minority of churches with a staff photographer, that part of your brand is probably going to be shaped by their personal style. For the rest of us, there are a few tricks we can use to get the most mileage out of our limited resources. Get a dedicated volunteer. This one speaks for itself, but if you can find a willing individual with a nice phone, they can focus on just doing the photography, which will probably have more uniform results. Shoot outside. Unless you have a studio set up, natural light is always going to look better than indoor light. Dress accordingly. If your church brand is more formal and traditional, wear a suit. If your brand is younger and more informal, dress casually. A good rule of thumb is to wear what the majority of your members would typically wear on a Sunday morning. Use consistent settings. If you’re shooting on an iPhone, use portrait mode with the same settings each time. If you have a digital camera, use a tripod for consistent framing and watch a video to help you dial in your settings. Curate. Shoot several photos of each person, and pick ones that are the most flattering and in focus. Staff headshots are just one way to use “on brand” church photography, but they can make a huge difference.

It’s easy to overwork the logo and pack as much symbolism and meaning as possible into the design. But here’s my hot take: Your logo should be the clean symbol that identifies your church (that positive gut feeling): not an infographic. Cultivating a healthy brand means putting in the work to connect the dots between what you look like and who you are. You might be saying, “But Braden, people will never connect the dots between the logo and our purpose/vision/mission on their own.” You’re right! The logo is just one tool in a branding toolkit, with a specific purpose (instant identification). Just because you have a hammer doesn’t mean everything is a nail ;)

Energetic logo = energetic church? Not necessarily. Strong stable logo = strong stable church? Maybe sometimes. This is an easy, one-dimensional way to think about church branding. Here’s the problem: Logos aren’t supposed to speak for themselves. The purpose of a logo is to identify; not explain. If your logo is recognizable and memorable, it’s done its job. The explaining part is up to you. Thankfully, you can use other elements of your visual brand to help you do that explanation. The purpose of having colors, fonts, photography, and everything else in your branding toolkit is to flesh out the ideas that don’t fit inside your logo.

These days everybody and their dog are expected to have a website. Why is that? The reality is that it’s hard to exist without a digital presence. Tending your brand in the real world is only half the battle. Some churches will leverage social media platforms and tools like Church Center to do their basic functions of event planning, send emails, and make announcements. This can check off the basics, but there’s a critical way your website can make your brand truly galvanizing and memorable. Done right, your website is where your logo, photography, color, and copywriting tone of voice intersect with and reinforce your vision, mission, values, and origin story. I’ll go deeper on these in future posts. The point is: all those things become missed opportunities if you don’t have a digital hub for your brand. Tend your brand digitally too.

Get ready for a more streamlined experience! Starting today, Tend Your Brand is becoming a concise weekly digest of 6 valuable branding insights. That means no more daily emails. 😅 Each Monday morning, you’ll get a list of that week’s posts from TendYourBrand.com (still published daily, but only sent out once per week). We all have busy schedules and one inbox item is easier to manage than six. Plus, a weekly digest format allows you to quickly pick topics from the week that are actually relevant to you. Things that haven’t changed: Posts will still be very short and focused (<1 minute read) Content is still packed full of useful branding tools and strategies Intermittent GIFs and Office references I hope you enjoy the new format, and don’t forget to tend your brand!

Part of my process when I help a church to rebrand involves giving them what I call a “branding toolkit.” This is basically a set of logos, colors, fonts, patterns, textures, photography, etc. they can use to quickly create digital graphics or print pieces that look and feel like their church. In the past, I’ve handed this toolkit off as just digital files, stored on a hard drive or in the cloud. It worked, but it was a little clunky. Then I found out about Canva Brand Kits. These were a game changer… and the best part is, churches get Canva Pro for free. (Canva didn’t sponsor this or anything like that, in fact I despised it for a long time because of how simplistic it used to be... it’s a powerhouse now) With a brand kit, your whole visual identity is a living, breathing system. Your colors are live swatches rather than just hex codes. Your fonts are set up as different styles and apply with just a click. I think I’m behind the times on this, but I wanted to share it in case you or your staff haven’t taken full advantage of brand kits. Have you tried it? Hit reply and let me know how it went.

Last year, my wife started selling old-fashioned lye soaps and shampoos made from goats milk. To distribute and label them, she had to make some decisions about packaging. Clear plastic shrink wrap is easy and practical. It turns each bar of soap into a self-contained unit that wont get damaged or worn, shows the entire bar, and makes shipping so much easier. Makes perfect sense, right? After selling countless bars and getting a lot of customer feedback, she realized that her packaging was actually working against her. People were buying her soap because they wanted a more home-grown, organic, less commercialized experience. She was using packaging that was plastic, shiny, and sterile. It was communicating the opposite of her brand! When she made the switch to brown craft paper, she immediately saw a positive response from our customers. “It looks so eco-friendly!” “I love that I can smell it in the store!” Is there anything you’re doing that’s unintentionally sending the wrong message?

Have you heard the term "visitor journey?" A good rule of thumb for churches is that a visitor should have no less than 5 brand “touchpoints," or places where they can interact with your brand. The best way I've found to identify those touchpoints is to think about your visitor journey. What do they see? Who do they talk to? How long do they spend in each place? This is critical to get right for larger churches, but it also applies to a church plant reaching their community for the first time. Here’s a starter outline of a visitor journey: Visitor finds you online (do they see photos of your people, building, or logo?) They drive up to your parking lot (do they see the same people, building, and logo?) They walk inside (do they see wayfinding? A welcome banner? A greeter with a name tag?) They sit down in the sanctuary (do they see at least one announcement slide that is relevant to them? What about in the bulletin?) I’ll let you continue your list from there, but here's the thing: If you can’t remember what your visitor journey looks like, your visitors probably aren’t remembering your church either.

Especially in the ministry world, we tend to think of a brand as a logo, color, or font... something flashy and new to get people's attention. But this is completely backwards. Brand is the gut feeling people have about your organization. Branding is how we shape and cultivate that gut feeling. By being intentional with your look, feel, and tone, you're associating those things with your church: everything it does and stands for. Hopefully, that association is one of trust and goodwill. Your logo, colors, and tagline are just a few of the ways that association can be made, but these things are not inherently a “brand.” They're tools for the purpose of making a repeatable association. That's why its so important to regularly tend your brand. With patience and intentionality, eventually you will see progress. Your church will start to identify with your brand because it signifies their shared history, values, and purpose. That’s when you can start to reap the benefits of your people’s trust, unity, and zeal.