Boulder Problems and Branding

In 2021, my wife and I moved back to our home town of Bartlesville, Oklahoma and joined the church we now call home - Hope Presbyterian Church. The church had hired a Ukrainian designer on Fiverr and got a fantastic logo design (it even won an award). But there was a problem… All they had was that logo. Their whole “brand” was limited to a gold color and a couple of webp’s. While the logo was aesthetically pleasing, it wasn’t enough to help their people “get” the mission. Each billboard, banner, and invitation card was inconsistent and time-consuming, even for the creative associate pastor. The more they tried to make their branding work in the real world, the more things got messy and out of alignment. Members with design experience were called on over and over again to come in and help “fix” designs, which always ended up being a band-aid for the real issue. What my home church went through is the result of a logo design without a true brand. They needed an easy-to-use branding toolkit with theological depth - one that would represent more than just the name of their church. A kingdom-first brand would have given their congregation ownership of the vision their leaders were casting, and would have attracted more visitors who resonated with the message they preached. And that’s why I stopped designing logos, and started developing kingdom-first brands instead.

As I’ve continued to go deeper into the branding and design industry, I’ve encountered something that is probably not just a hang-up for me, but for a lot of pastors and churches. If you do any research on marketing and branding, you’ll very quickly find lots of resources that are very focused on businesses. For example: “Speak to your ideal customer.” “Drive revenue with these marketing tips” “Create a story that makes customers keep coming back” The customer-centric, profit-driven approach can absolutely work for businesses, but for me, I’ve never felt like it applied well to the church. On one hand, you’re leading a congregation of believers who need to feel united around your vision. They need clarity, language, and visual cues that reinforce who you are as a church and where you’re going. When done well, branding can give your people something to rally around—a shared identity that goes deeper than a logo and helps every member see their role in the mission. But unlike a business, you’re not just trying to “sell” something to a customer. You’re also extending an open invitation to your community. These people are skeptics, seekers, and those who may not understand what your church is really about. For them, branding becomes a bridge. It’s the first impression that points them to Jesus Christ and communicates: This is a place for you. It signals your heart, your values, and the kind of welcome they can expect before they ever set foot inside. Where most churches struggle is trying to speak to both groups at the same time without a clear strategy. The result is confusion, inconsistency, and branding that unintentionally speaks more to insiders than outsiders… or vice versa. The approach I’ve developed in response to this problem is to make Christ the cornerstone of your brand. This seems obvious, but it’s truly countercultural when you compare it to how most agencies and designers work. I believe that a kingdom-first, vision-driven brand matters. It helps you communicate so your congregation is aligned and your community is invited, without compromise on either front.

A pastor scheduled a call with me last month to talk about a new congregation his church is planting next year. I can’t tell you the name right now, but it was a church who was running over 500 and was starting to struggle with shaping the culture and collective mission of that many people. If they didn’t get their branding and a visual identity in place before the plant, rebranding would have just gotten more expensive and difficult. They didn’t want to miss the opportunity but they lacked the confidence to rebrand with their internal team alone. Where do you start? To even begin a branding project, we needed to figure out the problem they were trying to solve. Did this church need to… REFRESH their existing brand? REPOSITION their identity under a new vision? or REACH OUT with their message? The church had just undergone a name church that was being announced later in the year. Their leaders were trying to cast a vision that was outward-focused and kingdom-minded. At first, this made me think it was a REACH OUT case, but the more I dug in, the more I realized what they actually needed was to REPOSITION. Why? Well, let’s look at their goals. The outward focus was a culture they wanted to create in their church body. While they ultimately wanted to reach out with their message (all churches should), they couldn’t do that effectively until they first grounded their church in a collective vision that included more than just their immediate membership. Their brand didn’t reflect the long term vision for the church, and it needed to visually align before both congregations could shift their focus to their region and community. Hopefully you can see how the REPOSITION approach was needed for this case. Instead of jumping in trying to scale up misaligned branding, we needed to build on their values and rework the brand identity from the ground up.

The approach revolves around one key idea: Branding is culture-shaping. If there is an attitude, an ethos, and ongoing transformation you want to see in your church, then your brand is an indispensable tool. But too many churches see it as an afterthought! When your people encounter your logo, website, bulletin, and even interior decor week in and week out, they’re being shaped and molded. The way they live out their mission and daily lives is influenced by what images and ideas they’re immersed in when they participate in the life of your church as a whole, not just the Sunday morning service. If you approach your brand with a culture-shaping perspective, it becomes an asset that seamlessly integrates with your church and mission. Rather than being something tacked on to make things “look good,” your brand becomes a symbol that represents the real lives, relationships, discipleship, outreach, worship, and struggles that make up what it means to be a part of your congregation. Branding is culture-shaping. P.S. I was originally going to be more specific and say that good branding is culture shaping, but that’s actually misleading. Bad branding can shape your church culture too. You may have heard sermons or even preached one yourself on the idea of “nominal,” Sunday-only Christianity. Be careful you don’t fall into the trap of nominal, outreach-only branding. If your brand is a generic mark that gets slapped on your website and bulletin to fill space, people will notice the disconnect between what your branding is trying to be, and what your church identity is actually like. That kind of branding creates a sense of confusion, aimlessness, and messiness that you probably aren’t going for.

It’s no secret that people remember images better than words. Studies show we can remember 65% of visual information after 3 days, compared to just 10% of written/spoken info. That’s a 6x increase in retention! But why does it matter for churches? Good question. Something I’ve learned is that a brand isn’t just a logo, colors, or fonts. A church brand is an opportunity to tell the story of what God has done and is doing in that local ministry. Said another way: your brand is the visual aid for people to easily remember what their church stands for, and the story God is telling there. This ties in closely to the examples we have in the Bible of when the Lord commanded that a monument be built to signify his mercy and might. In Joshua 4:1–10, God tells the Israelites to take twelve stones from the Jordan River and set them up as a memorial. This visual monument served as a lasting symbol to help future generations remember how the Lord miraculously stopped the river’s flow, allowing His people to cross on dry ground. These stones were set up intentionally as a tangible visual aid to reinforce the Israelites’ generational memory and faith. To add even more layers, God also instructs that twelve stones be used. Why twelve? To symbolize the twelve tribes who crossed over the Jordan that day. In the same way, designing an intentional brand identity with symbolism and permanence is the most powerful way to help your people remember their God-given identity as a body and look to Christ, week in and week out.

Strip everything away, give your church a generic name, and make the logo a cross. Go black and white with your color scheme. Congrats - you have a timeless brand! I’m being a little bit sarcastic, but there’s an element of truth here. Over-simplification is usually the fastest, easiest way to a truly “timeless” look. However, it’s not the only way. And for churches, it’s almost never the best way. The history of the world is timeless by definition, but definitely not simple. God’s creative and recreative work is anything but minimalistic. The way God works is simple but deep, focused but rich with meaning. So too is the story being woven together in your ministry, whether it’s 200 years old or a brand new church plant. What is God’s perspective of your church? If you want a timeless brand identity, this is the question you have to answer. Once you start narrowing it down, your logo colors and fonts become clear and easy choices. Rather than trying to become timeless by using Helvetica and no colors in your brand guidelines, you should be looking for ways to incorporate the truth of who God says you are as a congregation. Does it take more work and intentionality? Absolutely. Is it hard? Anything worth doing is.

Every day around mid-morning, I take a bathroom break and that’s when I write these posts - gross I know, but it’s the perfect amount of time and I have no distractions (now you won’t be able to get that image out of your mind, so you’re welcome). Context aside, when I’m motivated and inspired it’s easy, but today I had some serious creative block of the “stare vacantly at a blank page and start the same sentence five times over” variety. I have a hunch this doesn’t just happen to creatives. Most of my readers are church leaders, I’ll wager that you probably experience that wall too. If so, maybe you can benefit from the two strategies I use to overcome creative block. 1. Short term strategy Exercise is my immediate strategy for overcoming it in the short term. I’ll go home after work, grab my dumbbells, and start lifting. Something about an intense workout stimulates my creativity and writing energy. However, that only works on that day, and if I can’t get a workout in, I’m in trouble. 2. Long term strategy My long term strategy to overcome creative block is to write daily. I used to think I didn’t have time for something recreational like writing, much less every day. But I realized that as long as I put it on the other side of something I enjoy more (chess puzzles), I could force myself to take 5-15 minutes and crank out a thought. Writing became a habit I was cultivating. Something you practice with regularity and discipline becomes easier and easier, and those creative block moments get fewer and farther between. Even when it takes a bit longer to get rolling, the groove is greased and the engine is still warm from yesterday. If there’s something you know you should be doing (maybe writing, maybe calling to check in on members, maybe something else) make it a small part of your daily routine and see how much you start feeling empowered when those “block” moments hit.

A good friend of mine who used to be a youth pastor just opened up the first brick-and-mortar location for his fly fishing business. It got me thinking about how Jesus made his disciples to be fishers of men (Matthew 4), which, in those days, called to mind an image of casting nets. But what about using a lure? Is it appropriate to “bait” people toward the gospel by making our visuals flashier and our colors brighter in the name of more effective man-fishing? My conclusion is no. Well, usually no. Jesus’ model of evangelism and ministry was markedly NOT seeker-sensitive. If your goal with church branding is to baptize marketing trends and tactics, you’ll be surprised at how few people stick around and put down roots in your congregation. What you win them with is what you win them to. That’s why a brand based on vision and congregational identity can last for decades, while a brand based on cultural relevance and eye candy feels like a “bait and switch.” For my friend, tying flies started as a hobby on the side. He would source exotic materials and study the quirks of different fish species to create unique flies that looked more fine art than fishing gear. These things were beautiful. It’s not wrong to build beautiful buildings, design beautiful logos, or lean into an aesthetic. Those are good things, and they can help to attract people to a church. But those people should be there for what the brand represents, not the brand itself. A well-crafted and positioned brand is a beautiful, visual manifestation of your church’s identity and mission, not a flashy lure.