Breathing New Life into a Church Brand: The Story of First Baptist Aurora

Cracker Barrel’s catastrophic rebrand would have been hard to miss because of the public outrage and backlash it got (of course I picked the exactly WRONG time to take a break from writing this newsletter). But the reason their new logo caught so much viral hate has a direct application to church branding, so humor me while we explore it for a moment. Here’s my hot take: The new logo perfectly captured Cracker Barrel’s identity. Before you cancel me in the comments, let me convince you why this is the case. Think back to 6 months ago. If you had asked a thousand people what they thought about the Cracker Barrel logo, what response would you have gotten? Probably something along the lines of, “I mean… it’s fine I guess. Never really thought about it.” Most people would have been apathetic or ambivalent at best. Maybe a few design-conscious souls would have said “eh, there’s probably some room for improvement.” So, why did this particular rebrand trigger so much nationwide, seething outrage? Some news outlets blamed “conservatives who don’t like change” and others said it was about the people rebelling against modern minimalism and oversimplification. But consider an alternate timeline: Cracker Barrel hires design firm to help them update their existing brand Design firm looks at Cracker Barrel’s history, core customer base, and the values they were built on Design firm comes up with a cleaner and more modern take on the logo, keeping the country charm and home-grown heritage that it represents Cracker Barrel slowly rolls out the new brand, leading with context around the need to update and their unchanged values/identity In this scenario, I’d be surprised if anyone bats an eye. Maybe they notice that the billboards are easier to read, or that the menu design feels a bit more vibrant and fresh than it used to. No headlines! No mockery! Nothing! But here’s the thing: it wasn’t a new logo that upset people. Cracker Barrel’s customers felt betrayed by what the new logo represented. The new branding signaled a fundamental change in the identity of Cracker Barrel, from a quirky, homey spot for comfort food and checkers to a corporate sellout chain with politically correct messaging and token vegan options. In my opinion, the new (now cancelled) logo did TOO GOOD of a job representing what Cracker Barrel had become — a woke corporation like everyone else. This visual accuracy ended up being the downfall of the rebrand, to the detriment of the company’s stock prices and consumer confidence. Here’s the takeaway: Your church logo isn’t your brand. Your brand is the story, meaning, and gut feelings that people associate with you. Build your brand on the three pillars of a church brand: Christ, Congregation, and Community.

“All our digital and print stuff looks inconsistent, but I don’t know where to start fixing it.” “Our logo is good, but the rest of our branding is a mess!” Sound familiar? I’ve had more and more churches lately tell me this story. If that’s you, then the odds are you don’t need a full rebrand. Normally, I see rebrands working for churches who are in a pivotal moment - one that’s going to shape the identity of their congregation for a long time. Think about your church brand like a house. When you go for a full rebrand, it’s like you’re tearing that house down to the foundation and starting over from scratch. Sometimes this is the right call, especially when there are serious structural problems or the house doesn’t serve your needs. You’re changing a big part of the structure and framing out something new. Conversely, brand refreshes are for those who have a solid foundation and structure, but need a renovation. This is the chance for a church to fix leaks, re-do the kitchen, and get a new paint job. Sometimes all brand refresh calls for is just a set of brand guidelines with a few Canva templates. Other times it’s an intentional tweaking of the logo, and a redesign of everything else. The main idea behind the refresh is bringing that rogue branding into alignment. When you consider a refresh vs a rebrand, ask yourself, do we need a rebuild, or just a minor renovation?

If you’re looking at getting new signs or updating your building, don’t miss this opportunity to update your branding as well! It’s one thing for a sign to look nice and be functional, but branding and design has the power to do much more than just help people find the nursery. Every bulletin, banner, and coffee cup is an opportunity to shape the culture of your church through intentional, vision-aligned branding that stands the test of time. If that’s your ultimate goal, then updating your signs without rebranding first would be a massive waste of time and money! Schedule a time to talk and I’ll walk you through what a brand refresh could look like, so you don’t have to re-do your signs AGAIN in a couple of years.

I recently reconnected with a distant cousin who was just starting a new role as a Worship Pastor in Texas. He had been immediately tasked with redesigning the church bulletin and some other collateral - a classic “worship-leader-becomes-graphic-designer” scenario. But he found something totally unexpected. More on that in a minute. See, my cousin had started with an audit of the church bulletin. It was bad. I’m talking 1990s clip-art, 10 different fonts, and a migraine-inducing layout. Then he looked at the rest of the campus. Signage looked different in every hallway, and anything designed had that general “patched together” kind of vibe. The pastors all knew this stuff needed a redesign. The church had a logo people had grown to love and brand equity that was worth preserving. But without clear guidelines in place, things had slipped into visual inconsistency - badly. So, I asked them a simple question: “Have you thought about brand guidelines?” Their response? “No, but now we’re interested!” Until that moment, they had been focusing on the immediate problems that were painful, but they were treating the symptoms, not the disease. I explained to them how a brand refresh often benefits churches in their exact position. When you refresh your branding and put together brand guidelines, you’re not looking to reinvent the wheel or start from scratch. Instead, the goal is to bring clarity and consistency to what you already have. This is about making sure everything from bulletins to digital media feel like it belongs to the same church family. A brand audit and fresh set of guidelines can be perfect for maintaining the identity people recognize while elevating your overall quality and professionalism of communication. Neither my cousin nor I had expected this, but the church hired me on the spot, and we’re getting to work together to unify and future-proof their church branding. True story! If that’s something you’re thinking about for your brand, book a call with me and we can talk more about how to represent the work God is doing in the life of your church.

In every sport, industry, and field of study, there are “the greats.” Basketball has Michael Jordan, Lebron James, and Kobe Bryant. Theology has Jonathan Edwards, John Calvin and Augustine. Depending on what part of the world you’re from, branding and design industry has its own greats. In the US, there’s Motto, Clay, CGH, and Matchstic. In the UK, you might know Pentagram, Landor, and Wolff Olins. Every designers dream is to apprentice for one of these legendary firms. However, there’s something that separates the greats from the rest of us that can’t always be taught. Sometimes it helps to get insights from those who are a few steps ahead of you - insights those already crossing the finish line at world-record pace may have forgotten. For some of us, myself included, we need it explained to us like we’re five. These legendary firms at the pinnacle of achievement have better things to do than dumb down their processes for me to understand. All that said, I’ve been spending some time to research approaches used by the (somewhat) newer faces in the branding and design world - firms like Koto, How&How, and DESIGNSTUDIO. In the coming days, I’ll be sharing key insights that you can apply to your church branding today. See you in the next one!

I recently came across a church in Arizona called Ironwood. I’m absolutely enamored with the elegant simplicity of their brand, so I thought I would share it here as inspiration. The idenity of this church is centered around the idea that Jesus called his followers to have a soft heart and a steel spine - a rewording of the command to “be full of grace and truth” (John 1:14). How cool is that? In their branding and church culture, they committed to have tender hearts, overflowing with love, genuinely interested in people’s stories, quick to forgive, and humble enough not to take themselves too seriously. At the same time, they aimed growing spines of steel, with bold courage, unshakeable conviction, resilience in a world that pushes back, and a reverent fear of God. The symbol they chose to represent that was the native Ironwood tree, which is a slow-growing, incredibly strong and resilient species. These trees become a haven for desert life, and things come near them for life and protection. They also designed the logo to be viewed as from God’s perspective, which was a nice touch. Finally the coolest thing about Ironwood in my opinion, is that they had an actual, 80 year-old ironwood tree transplanted to the front campus. It can be seen on their map here: This is one of those brand identities that I didn’t get to work on, but wish I had. Hopefully you can also appreciate it’s elegance and effectiveness too.

I often talk about capturing your unique vision and church identity in a brand identity. However, when people hear “brand identity” they immediately jump to thinking about the logo. Hackney Church of London is proof that a generic logo can work (and shine) when it’s part of a well-executed design system. The church worked with London-based design firm OMSE, who was clearly capable of designing a much more nuanced and complex mark, so why did they do something so plain? They explain in their case study notes: We worked with Hackney Church to design a new identity that could flex across the breadth of their activities. From formal and often sobering occasions, to joyous celebrations. {{ comp.video({ src:"/img/hackney-church-logo-by-omse.mp4" }) }} Their choice of a minimalistic approach was strategic and intentional. Maximum flexibility was the highest priority - not explanatory power. If you take the time to review their rebrand case study, you’ll see how a logo doesn’t have to capture your entire vision, vibe, or identity. It just needs to be an entrance point. In other words, the brand identity is the house, and the logo is just the cornerstone. Here’s what Armin Vit, founder of the BrandNew blog had to say about Hackney Church’s new mark: In a way, it’s almost an overly generic icon that could apply to dozens of churches around the world but not only is the execution flawless in this case it also goes hand and in hand with the overall personality and vibe of the church both in its physical presence and its range of activities. What can we learn from this? Your logo doesn’t have to be so perfectly unique that it’s entirely unmistakable. In fact, it’s quite easy to paint yourself into a corner with a rigid, inflexible brand identity (speaking from personal experiences). Instead of relying on your logo alone to do the heavy lifting, copy OMSE’s approach with Hackney Church and focus on making your branding beautifully simple.

In the graphic design world, much of our time is spent on layout. This is because you usually have fixed content, and a fixed space where that content needs to go. If those two variables are set in stone, then it’s up to the designer to solve the Tetris puzzle - how can I fit X content into Y box? Sometimes this is easier said than done. As a brand designer who often continues to help churches “roll out” their new visuals following a rebrand, I want to make things as easy as possible for future Braden. What if we get a space where the logo doesn’t fit, or looks awkward? This comes up quite a bit, and it’s something that can be solved by having an alternate verison of your logo for just such scenarios. The need for a mark to fit into narrow spaces comes up more than you might expect. Lanyards Banners Table runners Outdoor signs Leather belts (just seeing if you’re paying attention) Creating a “wide” version of your church logo means your brand can look and feel comfortable in those spaces that are too narrow for a more squarish mark. The way you do this is pretty straightforward, with some caveats and a couple of bonus tips I’ll share at the end. Unstack multiple lines of text into one line Move the icon to the left or right side of the mark (sometimes it can go in the middle of the words) That’s it! Well, sort of… Below I’ve put an example of how to apply this in practice. Also, if your church does have leather belts with your logo, please stop it. Get some help.

After almost a decade in the design and branding industry, I’ve become convinced of something: The fastest and best way to a tangible community impact through a vision-driven church is by kingdom-first branding. Of course, not every church is ready to focus on branding… stability and trust need to come first. But if your congregation has those pre-requisites checked off, a kingdom-first brand is the most powerful way to galvanize your members and reach your community with the gospel. The idea of being kingdom-first isn’t something I came up with — it’s firmly grounded in Scripture. But seek first the kingdom of God and his righteousness, and all these things will be added to you. — Matthew 6:33 Jesus tells us to make God’s kingdom our priority, and he will provide for every need we have. Pastors have all kinds of desires for their ministries. Some want to see their church grow and multiply, so they can plant in nearby neighborhoods and cities. Some want their congregation to be more unified, healing fractures and restoring broken relationships. Some want to be known for their generosity, partnering with local organizations to serve their community. Some want to see members of their congregation discipling one another into a deeper knowledge and love for Jesus Some want to influence local and state politics, advocating for causes that align with God’s law Some simply want to resist the spiritual depravity of the culture around them I think it’s clear from scripture that God wants all of these things for every church, and much more. But these goals are not our ultimate priority. Advancing Christ’s kingdom is. So what does a kingdom-first brand actually look like? A kingdom-first brand doesn’t worry about attracting members from other churches (the kingdom doesn’t grow when we play “church musical chairs”). A kingdom-first brand avoids losing your church’s unique story in an attempt to look trendy A kingdom-first brand makes Christ the cornerstone of your communications. He is the cornerstone of the church, after all (Isaiah 28:16-17; Matthew 16:18; Mark 12:10; Ephesians 2:19-21) A kingdom-first branding approach gets to the heart of this question: how does your ministry uniquely relate to Christ, Congregation, and Community? I’ll be exploring those 3 C’s in the near future. Seek first the kingdom of God, and all these things will be added to you.

The approach revolves around one key idea: Branding is culture-shaping. If there is an attitude, an ethos, and ongoing transformation you want to see in your church, then your brand is an indispensable tool. But too many churches see it as an afterthought! When your people encounter your logo, website, bulletin, and even interior decor week in and week out, they’re being shaped and molded. The way they live out their mission and daily lives is influenced by what images and ideas they’re immersed in when they participate in the life of your church as a whole, not just the Sunday morning service. If you approach your brand with a culture-shaping perspective, it becomes an asset that seamlessly integrates with your church and mission. Rather than being something tacked on to make things “look good,” your brand becomes a symbol that represents the real lives, relationships, discipleship, outreach, worship, and struggles that make up what it means to be a part of your congregation. Branding is culture-shaping. P.S. I was originally going to be more specific and say that good branding is culture shaping, but that’s actually misleading. Bad branding can shape your church culture too. You may have heard sermons or even preached one yourself on the idea of “nominal,” Sunday-only Christianity. Be careful you don’t fall into the trap of nominal, outreach-only branding. If your brand is a generic mark that gets slapped on your website and bulletin to fill space, people will notice the disconnect between what your branding is trying to be, and what your church identity is actually like. That kind of branding creates a sense of confusion, aimlessness, and messiness that you probably aren’t going for.

If your church can’t seem to nail down a cohesive brand, the natural response as a pastor can be to rewrite your mission statement, come up with better wording for your values, or integrate vision casting time in leadership meetings and sermons. Those things are all good. Every church needs distinctives to call out their purposes and identity. Here’s the thing though: if you don’t feel like your congregation is “getting it,” the problem probably isn’t your distinctives. So many times, the problem is just brand execution. If you have no consistent or recognizable visual identity, you’re going to struggle giving your congregation a clear sense of who they are and who they’re called to become. A well-executed brand is an investment that multiplies. I’m talking about every letter you mail, piece of content you put on social media, every bulletin you print, and every tee your church members wear to the grocery store. Those things all have the collective power of a war horn for your members and a call to join something tangible for newcomers. Invest in a unified visual identity and brand strategy and you’ll reap a harvest.

A few months ago, Crossway released The Dyslexia-Friendly Bible, featuring a new font they called “Grace.” The design team took a data-driven approach, carefully studying and testing what tiny details makes a font more accessible for dyslexic readers. This Bible also featured special design touches to make the reading experience more approachable, and less fatiguing. The team working on the design used existing studies, focus groups, and user testing to optimize things like paragraph spacing and line height (and other technical specs we designers are thinking about all the time). The end result was a beautiful product that is already changing the way thousands read and access God’s Word. This brings me the same joy as when the Scriptures are translated into a new language. Praise God! It’s also a good reminder that intentional design can make your localized vision and message accessible to a previously “unreached” people group. Are you studying what prevents your congregation and community from "getting" it?