How to Answer Congregation Objections to Change

I recently helped a church rebrand where part of the new identity was the dreaded 👻name change 👻.

The church was looking to plant a new congregation in a nearby community in the coming year, and they needed a name that could be shared between them, which was ultimately decided to be “Christ Redeemer.”

Starting from scratch with the visual brand, I had nothing to draw on that would be familiar to their congregation. At many points in the project it was a toss up whether the pure excitement or raw terror would win out.

Would the elders like the new design?

Would seeing the logo concepts make them rethink everything?

Would it fall on me if the congregation didn’t like the new name?

These were the questions racing through my mind on the Sunday that the church’s leaders presented their new direction to the church as a whole.

The next day I got a text from the worship pastor:

“We showed the logo teaser and it was received very well. Some people were even teary-eyed.”

“That’s great!” I thought.

I kept reading.

“But… a question came in via email that I’d like your help responding to.”

Oh boy…

Here was the question:

“Hoping to learn about the decision regarding having the c in Christ lower case. I would like to understand this.”

This was something we anticipated. For context, here’s the new logo they presented:

Ultimately, here is the response we landed on:

Thank you so much for engaging thoughtfully with the new logo. I love that you’re paying attention to these details—it shows real care for how we represent Christ and our church.

You asked about the choice to use lowercase in the wordmark. That decision was intentional. The phrase “Christ Redeemer” is incredibly powerful—it’s really the gospel in two words. When we explored placing it in all caps, the effect was visually overwhelming, almost like the design was shouting. That led us to reflect on the paradox of Jesus himself: he had all power, and yet he did not come in power the way the world expected. Instead, he came in humility, laying down his life for us.

We wanted the wordmark to hold that tension: strong yet humble, bold yet quiet. Lowercasing "christ redeemer" became a subtle way of embodying that paradox. As followers of Jesus, we’re called to the same kind of paradoxical life—living is dying, losing is gaining. If you’re interested, here’s a short article that explains some of the design thinking behind lowercase wordmarks in general: Why Some Logos Work Better in Lowercase. We found it helpful as part of our own process.

It’s also worth noting: this is specifically a wordmark design choice. Whenever the church’s name appears in documents, online profiles, or other written settings, it will still be written as Christ Redeemer.

Of course, the most important thing is not typography, but that our lives together point people to Jesus. The logo is just one small way we hope to embody that spirit. My hope is that every time we see it, it quietly reminds us that true greatness is found in humility, and true power in servanthood.

Thanks again for raising the question—I’m grateful for your heart and your care for how we bear Christ’s name.

Grace and peace,

Hopefully this helps reframe changes and new chapters as an opportunity for pastoral care, rather than a bullet to be dodged! Be strong and courageous.

In another post, I’ll outline the specific strategy we used to craft this letter, with explanations of why each section is there.