How to Hire a Designer Objectively

T-Shirts are something everyone wears and can be a very effective form of marketing. It makes sense that tees are the first thing many churches think of when they do an outreach push. But there’s something many pastors forget: most people are very selective about their wardrobe. Just because you give someone a shirt doesn’t mean they’re going to wear it. Just because they wear it once, doesn’t mean it will become a part of their regular rotation. There are three critical aspects of apparel that have to be dialed in for someone to wear it a second time. Fit Color Material You can’t just get one or even two of these right but make compromises on the others. It’s like multiplication. 5x5x0 is still 0. But, if you take the time and spend the extra money up front on nice material, exact color, and a good fit, you will be paid back exponentially. One shirt worn regularly could be seen by tens of thousands of people over the course of a year. But… a hundred shirts in garages or on a goodwill rack are totally useless in branding. Long story short: Don’t take the cheaper route to save a couple bucks per shirt. The quality difference between a $9 tee and a $12 tee is massive. One gets worn once and then donated or turned into a garage rag. The other becomes an asset that continues to preach your message for you over months and years.

Raise your hand if you’ve seen a designer offer their services like this: “$1,000 for 3 concepts and 2 revisions.” That seems reasonable enough - surely you can get something great out of 3 concepts and 2 revisions, right? Well, maybe. In the end it all comes down to the project’s risk tolerance. This can be a great fit you’re needing is a set of sermon series graphics or a tee shirt design, but what if the project is bigger, like a new logo or even a full rebranding? Now’s the time to evaluate your risk tolerance. Here’s the question you should be asking: How long do we plan to keep this logo? If the answer is just for a few years, then it doesn’t matter too much if the logo’s not quite a perfect fit. With a short-term, “band-aid” logo, missing the mark slightly is okay, because you get to take another shot later. However… If you’re wanting a timeless logo that will capture your vision and last for decades, then limited revisions is the wrong model to use. Removing the pressure of "this is our last round - we have to say yes," gives a church the freedom to think more objectively about what is going to best serve their congregation for the long haul. Without that freedom, you're probably going to end up over-time and over-budget. And the problem probably isn't the designer or you, it's the process you agreed to follow. This is why I price all my projects with unlimited revisions built in. I'd be delusional if I did this solely on the basis of my skills. I'm confident in my skills - don't get me wrong - but I'm WAY MORE confident in the process. My church rebrand process has been shaped by a decade of design experience and the unique projects I've worked on for churches all over North America.

Earlier this year, I took my wife on our first ever off-roading excursion and we learned an important lesson. We rented a UTV side-by-side and hit the trails of Wolf Pen Gap in Arkansas. There had been above-average rainfall in the area, and it turned out that many trails were inaccessible due to high water crossings. There was one place where we attempted to cross and almost got swept away. Not only did we get into that dangerous situation, we spent hours taking wrong turns, finding dead ends, and squinting at our map. When we did finally find some exciting spots, we only had time to explore a couple of them before the rental was due back. We came out of that experience alive (and with some good photos), but we learned this: A competent guide is worth the money. If we had hired someone to show us around, we would’ve found those good trails earlier in the day, not gotten lost, and enjoyed our time more. The thing is, unless you enjoy the adventure of discovering every dead end and perilous path for yourself, hiring an expert to guide you is going to save time, and keep you out of danger. P.S. With a rebrand, you’re not just trying to find a fun spot for recreation - you’re trying to get from point A to point B - which makes pro guidance even more critical.

If you have a good sense of fashion or a job that requires professional attire, you may have at one point gotten a custom-fitted suit. I’ve done this myself, and it felt great to have a jacket and pants that had been tweaked to fit my measurements. But the next level up is something I’ve never done, and that’s getting a custom-tailored suit made from scratch, with full customization of every detail. Unless you’re lucky and have a very specific body-type and build, you probably won’t find an existing garment that fits you as well as a bespoke suit would. I had a friend who got this done right after college, and I remember thinking, “Boy, I buy my shirts at TJ-Maxx, but he’s a real adult.” Here’s the application: Getting a custom-tailored suit signals personal maturity. In a similar way, getting a custom-tailored visual identity signals organizational maturity. For a visual identity to be custom-tailored means each part is carefully crafted to fit your organization. The logo is designed to represent your vision. The wordmark is tweaked and hand-picked to evoke a particular feeling. The colors are harmonized to stand out in your local context. Getting a bespoke visual identity signals organizational maturity. Bonus: If you have a custom-tailored suit with a very specific look, you probably don’t have to worry about theft - It won’t fit just anyone who tries it on.

In 2021, my wife and I moved back to our home town of Bartlesville, Oklahoma and joined the church we now call home - Hope Presbyterian Church. The church had hired a Ukrainian designer on Fiverr and got a fantastic logo design (it even won an award). But there was a problem… All they had was that logo. Their whole “brand” was limited to a gold color and a couple of webp’s. While the logo was aesthetically pleasing, it wasn’t enough to help their people “get” the mission. Each billboard, banner, and invitation card was inconsistent and time-consuming, even for the creative associate pastor. The more they tried to make their branding work in the real world, the more things got messy and out of alignment. Members with design experience were called on over and over again to come in and help “fix” designs, which always ended up being a band-aid for the real issue. What my home church went through is the result of a logo design without a true brand. They needed an easy-to-use branding toolkit with theological depth - one that would represent more than just the name of their church. A kingdom-first brand would have given their congregation ownership of the vision their leaders were casting, and would have attracted more visitors who resonated with the message they preached. And that’s why I stopped designing logos, and started developing kingdom-first brands instead.

As I’ve continued to go deeper into the branding and design industry, I’ve encountered something that is probably not just a hang-up for me, but for a lot of pastors and churches. If you do any research on marketing and branding, you’ll very quickly find lots of resources that are very focused on businesses. For example: “Speak to your ideal customer.” “Drive revenue with these marketing tips” “Create a story that makes customers keep coming back” The customer-centric, profit-driven approach can absolutely work for businesses, but for me, I’ve never felt like it applied well to the church. On one hand, you’re leading a congregation of believers who need to feel united around your vision. They need clarity, language, and visual cues that reinforce who you are as a church and where you’re going. When done well, branding can give your people something to rally around—a shared identity that goes deeper than a logo and helps every member see their role in the mission. But unlike a business, you’re not just trying to “sell” something to a customer. You’re also extending an open invitation to your community. These people are skeptics, seekers, and those who may not understand what your church is really about. For them, branding becomes a bridge. It’s the first impression that points them to Jesus Christ and communicates: This is a place for you. It signals your heart, your values, and the kind of welcome they can expect before they ever set foot inside. Where most churches struggle is trying to speak to both groups at the same time without a clear strategy. The result is confusion, inconsistency, and branding that unintentionally speaks more to insiders than outsiders… or vice versa. The approach I’ve developed in response to this problem is to make Christ the cornerstone of your brand. This seems obvious, but it’s truly countercultural when you compare it to how most agencies and designers work. I believe that a kingdom-first, vision-driven brand matters. It helps you communicate so your congregation is aligned and your community is invited, without compromise on either front.

A pastor scheduled a call with me last month to talk about a new congregation his church is planting next year. I can’t tell you the name right now, but it was a church who was running over 500 and was starting to struggle with shaping the culture and collective mission of that many people. If they didn’t get their branding and a visual identity in place before the plant, rebranding would have just gotten more expensive and difficult. They didn’t want to miss the opportunity but they lacked the confidence to rebrand with their internal team alone. Where do you start? To even begin a branding project, we needed to figure out the problem they were trying to solve. Did this church need to… REFRESH their existing brand? REPOSITION their identity under a new vision? or REACH OUT with their message? The church had just undergone a name church that was being announced later in the year. Their leaders were trying to cast a vision that was outward-focused and kingdom-minded. At first, this made me think it was a REACH OUT case, but the more I dug in, the more I realized what they actually needed was to REPOSITION. Why? Well, let’s look at their goals. The outward focus was a culture they wanted to create in their church body. While they ultimately wanted to reach out with their message (all churches should), they couldn’t do that effectively until they first grounded their church in a collective vision that included more than just their immediate membership. Their brand didn’t reflect the long term vision for the church, and it needed to visually align before both congregations could shift their focus to their region and community. Hopefully you can see how the REPOSITION approach was needed for this case. Instead of jumping in trying to scale up misaligned branding, we needed to build on their values and rework the brand identity from the ground up.

I’m an extreme sports fan, and those who know me know that I would never pass up a chance to try one. Of course, I’m no Red Bull athlete, so it usually looks like me attempting the low-stakes version of whatever the true pros are doing. One of those sports I’ve casually enjoyed since high school is rock climbing, and believe it or not, there’s a nice analogy to branding here. In bouldering (climbing lower with no ropes above a crash mat), a route or particular climb is called a boulder problem. A beginner climber like me can climb any V1 boulder problem with ease and most V2s with moderate difficulty. Some V3 problems are too challenging at my skill level, while others are doable after a few attempts. (Don’t be too impressed - the scale goes up to V17). There was this one V3 problem giving me trouble on my last visit. I kept falling over and over, until I eventually felt so fatigued and frustrated that I gave up. Why am I sharing this story? I think it’s appropriate that they’re called “problems,” because they have a solution that takes more than brute force and raw strength to solve. They take strategy. All around me were more experienced climbers who could have showed me the trick to get past my sticking point. With their expert advice, I could have probably reached my goal with only a couple of tries. Even better, I probably could have learned tips from them for other problems too. Here’s the thing: If you want the fastest way to your goal, don’t be afraid to seek guidance from someone who’s done it before.

It’s no secret that people remember images better than words. Studies show we can remember 65% of visual information after 3 days, compared to just 10% of written/spoken info. That’s a 6x increase in retention! But why does it matter for churches? Good question. Something I’ve learned is that a brand isn’t just a logo, colors, or fonts. A church brand is an opportunity to tell the story of what God has done and is doing in that local ministry. Said another way: your brand is the visual aid for people to easily remember what their church stands for, and the story God is telling there. This ties in closely to the examples we have in the Bible of when the Lord commanded that a monument be built to signify his mercy and might. In Joshua 4:1–10, God tells the Israelites to take twelve stones from the Jordan River and set them up as a memorial. This visual monument served as a lasting symbol to help future generations remember how the Lord miraculously stopped the river’s flow, allowing His people to cross on dry ground. These stones were set up intentionally as a tangible visual aid to reinforce the Israelites’ generational memory and faith. To add even more layers, God also instructs that twelve stones be used. Why twelve? To symbolize the twelve tribes who crossed over the Jordan that day. In the same way, designing an intentional brand identity with symbolism and permanence is the most powerful way to help your people remember their God-given identity as a body and look to Christ, week in and week out.

Strip everything away, give your church a generic name, and make the logo a cross. Go black and white with your color scheme. Congrats - you have a timeless brand! I’m being a little bit sarcastic, but there’s an element of truth here. Over-simplification is usually the fastest, easiest way to a truly “timeless” look. However, it’s not the only way. And for churches, it’s almost never the best way. The history of the world is timeless by definition, but definitely not simple. God’s creative and recreative work is anything but minimalistic. The way God works is simple but deep, focused but rich with meaning. So too is the story being woven together in your ministry, whether it’s 200 years old or a brand new church plant. What is God’s perspective of your church? If you want a timeless brand identity, this is the question you have to answer. Once you start narrowing it down, your logo colors and fonts become clear and easy choices. Rather than trying to become timeless by using Helvetica and no colors in your brand guidelines, you should be looking for ways to incorporate the truth of who God says you are as a congregation. Does it take more work and intentionality? Absolutely. Is it hard? Anything worth doing is.

I’m an extreme sports fan, and those who know me know that I would never pass up a chance to try one. Of course, I’m no Red Bull athlete, so it usually looks like me attempting the low-stakes version of whatever the true pros are doing. One of those sports I’ve casually enjoyed since high school is rock climbing, and believe it or not, there’s a nice analogy to branding here. In bouldering (climbing lower with no ropes above a crash mat), a route or particular climb is called a boulder problem. A beginner climber like me can climb any V1 boulder problem with ease and most V2s with moderate difficulty. Some V3 problems are too challenging at my skill level, while others are doable after a few attempts. (Don’t be too impressed - the scale goes up to V17). There was this one V3 problem giving me trouble on my last visit. I kept falling over and over, until I eventually felt so fatigued and frustrated that I gave up. Why am I sharing this story? I think it’s appropriate that they’re called “problems,” because they have a solution that takes more than brute force and raw strength to solve. They take strategy. All around me were more experienced climbers who could have showed me the trick to get past my sticking point. With their expert advice, I could have probably reached my goal with only a couple of tries. Even better, I probably could have learned tips from them for other problems too. Here’s the thing: If you want the fastest way to your goal, don’t be afraid to seek guidance from someone who’s done it before.

Every day around mid-morning, I take a bathroom break and that’s when I write these posts - gross I know, but it’s the perfect amount of time and I have no distractions (now you won’t be able to get that image out of your mind, so you’re welcome). Context aside, when I’m motivated and inspired it’s easy, but today I had some serious creative block of the “stare vacantly at a blank page and start the same sentence five times over” variety. I have a hunch this doesn’t just happen to creatives. Most of my readers are church leaders, I’ll wager that you probably experience that wall too. If so, maybe you can benefit from the two strategies I use to overcome creative block. 1. Short term strategy Exercise is my immediate strategy for overcoming it in the short term. I’ll go home after work, grab my dumbbells, and start lifting. Something about an intense workout stimulates my creativity and writing energy. However, that only works on that day, and if I can’t get a workout in, I’m in trouble. 2. Long term strategy My long term strategy to overcome creative block is to write daily. I used to think I didn’t have time for something recreational like writing, much less every day. But I realized that as long as I put it on the other side of something I enjoy more (chess puzzles), I could force myself to take 5-15 minutes and crank out a thought. Writing became a habit I was cultivating. Something you practice with regularity and discipline becomes easier and easier, and those creative block moments get fewer and farther between. Even when it takes a bit longer to get rolling, the groove is greased and the engine is still warm from yesterday. If there’s something you know you should be doing (maybe writing, maybe calling to check in on members, maybe something else) make it a small part of your daily routine and see how much you start feeling empowered when those “block” moments hit.