Interview with Alex Montaño – Hard-Won Lessons from a Church Rebrand

story strategy rebrand
Braden East

I recently had a blast interviewing pastor Alex Montaño about his church's rebrand in 2024.

Here are some of the highlights from our conversation:

Watch the video to steal from his church’s rebrand approach... and crush it instead!

💪P.S. Share this with a pastor who might be interested in our conversation.


Related to “story”
This 400 Member Baptist Church Didn't Have a Single Designer
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A couple of years ago, I tried to talk a church out of hiring me for a rebrand. The church had an outdated logo and the leadership had a new vision/mission statement they were beginning to push. Here’s why I hesitated: the church was running 400+ members/regular attenders and I couldn’t believe they didn’t have someone from their own congregation with design expertise. Here’s how the conversation went with the pastor (we’ll call him Jake). Braden: “So why rebrand with my help? Isn’t there anyone in your church already who is a graphic designer?” Jake: “We’ve got a couple of people with a creative background, but nobody who’s up to the task of a complete rebrand.” Braden: “Surely they could work as a team to design it?” Jake: “Here’s the thing: we don’t want to put people in a position where they’re stepping on each other’s toes. We want this to be a unifying thing for our church - not a divisive thing.” Braden: “Hmm… if you’re sure…” Jake: “Bringing in an outside expert helps us avoid those situations. Plus we know we’ll get a better result in the end that we won’t have to second-guess in a few years.” Now, a few years later, Jake is still using that brand identity to reinforce his vision and communicate effectively in their thriving church. It turns out, he wasn’t the only one who feels that way. For many church leaders, bringing in a believer with expertise and an outside perspective is the clear best choice.
This Church Almost Got Sued Over Their Logo
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Last year I had a jaw-dropping call with a church that was in some serious trouble - let’s call them Ridgeview Fellowship. The church had a good online presence, a functional logo, and a brand they had worked hard to build up over the years. They didn’t want to rebrand, but when they came to me, they felt like they had no choice. A local accounting firm that had opened nearby had a similar (almost identical) logo. The firm was threatening legal action if the church didn’t change their look. But wait, the church had been there longer? Yes. Hadn’t the church been using their logo out in the community already? Yes. Where did the church get their logo in the first place? Good question. Nobody was 100% certain, but they thought they remembered it had been designed with a small budget by someone on Fiverr. If I had to guess, I’d wager that the accounting firm went with a Fiverr designer too, and ended up with a not-so-unique mark… Here are the reverse-image search results that suggest the same thing (church logo not pictured). {{ comp.video({ src: "/img/lawsuit-reverse-image-search.mp4" }) }} Now, the firm was threatening to sue for trademark infringement. Instead of spend untold sums of money and time imbuing themselves in a lawsuit (to defend a logo they didn’t even love), the church felt like they had no choice but to rebrand. This is a sad situation, and it happens more often than you might think. Here’s the takeaway: build your visual identity around the things that make your church unique, and you won’t have to worry about someone else stealing it. Also, you might think about trademarking your church logo.
Related to “strategy”
Why I Stopped Doing Logos (and Started Doing Something Better)
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In 2021, my wife and I moved back to our home town of Bartlesville, Oklahoma and joined the church we now call home - Hope Presbyterian Church. The church had hired a Ukrainian designer on Fiverr and got a fantastic logo design (it even won an award). But there was a problem… All they had was that logo. Their whole “brand” was limited to a gold color and a couple of webp’s. While the logo was aesthetically pleasing, it wasn’t enough to help their people “get” the mission. Each billboard, banner, and invitation card was inconsistent and time-consuming, even for the creative associate pastor. The more they tried to make their branding work in the real world, the more things got messy and out of alignment. Members with design experience were called on over and over again to come in and help “fix” designs, which always ended up being a band-aid for the real issue. What my home church went through is the result of a logo design without a true brand. They needed an easy-to-use branding toolkit with theological depth - one that would represent more than just the name of their church. A kingdom-first brand would have given their congregation ownership of the vision their leaders were casting, and would have attracted more visitors who resonated with the message they preached. And that’s why I stopped designing logos, and started developing kingdom-first brands instead.
Only Churches Struggle With This: The Dual Audience Dilemma
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As I’ve continued to go deeper into the branding and design industry, I’ve encountered something that is probably not just a hang-up for me, but for a lot of pastors and churches. If you do any research on marketing and branding, you’ll very quickly find lots of resources that are very focused on businesses. For example: “Speak to your ideal customer.” “Drive revenue with these marketing tips” “Create a story that makes customers keep coming back” The customer-centric, profit-driven approach can absolutely work for businesses, but for me, I’ve never felt like it applied well to the church. On one hand, you’re leading a congregation of believers who need to feel united around your vision. They need clarity, language, and visual cues that reinforce who you are as a church and where you’re going. When done well, branding can give your people something to rally around—a shared identity that goes deeper than a logo and helps every member see their role in the mission. But unlike a business, you’re not just trying to “sell” something to a customer. You’re also extending an open invitation to your community. These people are skeptics, seekers, and those who may not understand what your church is really about. For them, branding becomes a bridge. It’s the first impression that points them to Jesus Christ and communicates: This is a place for you. It signals your heart, your values, and the kind of welcome they can expect before they ever set foot inside. Where most churches struggle is trying to speak to both groups at the same time without a clear strategy. The result is confusion, inconsistency, and branding that unintentionally speaks more to insiders than outsiders… or vice versa. The approach I’ve developed in response to this problem is to make Christ the cornerstone of your brand. This seems obvious, but it’s truly countercultural when you compare it to how most agencies and designers work. I believe that a kingdom-first, vision-driven brand matters. It helps you communicate so your congregation is aligned and your community is invited, without compromise on either front.
The Framework I Used to Help a Real Church Fix Their Branding
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A pastor scheduled a call with me last month to talk about a new congregation his church is planting next year. I can’t tell you the name right now, but it was a church who was running over 500 and was starting to struggle with shaping the culture and collective mission of that many people. If they didn’t get their branding and a visual identity in place before the plant, rebranding would have just gotten more expensive and difficult. They didn’t want to miss the opportunity but they lacked the confidence to rebrand with their internal team alone. Where do you start? To even begin a branding project, we needed to figure out the problem they were trying to solve. Did this church need to… REFRESH their existing brand? REPOSITION their identity under a new vision? or REACH OUT with their message? The church had just undergone a name church that was being announced later in the year. Their leaders were trying to cast a vision that was outward-focused and kingdom-minded. At first, this made me think it was a REACH OUT case, but the more I dug in, the more I realized what they actually needed was to REPOSITION. Why? Well, let’s look at their goals. The outward focus was a culture they wanted to create in their church body. While they ultimately wanted to reach out with their message (all churches should), they couldn’t do that effectively until they first grounded their church in a collective vision that included more than just their immediate membership. Their brand didn’t reflect the long term vision for the church, and it needed to visually align before both congregations could shift their focus to their region and community. Hopefully you can see how the REPOSITION approach was needed for this case. Instead of jumping in trying to scale up misaligned branding, we needed to build on their values and rework the brand identity from the ground up.
Boulder Problems and Branding
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I’m an extreme sports fan, and those who know me know that I would never pass up a chance to try one. Of course, I’m no Red Bull athlete, so it usually looks like me attempting the low-stakes version of whatever the true pros are doing. One of those sports I’ve casually enjoyed since high school is rock climbing, and believe it or not, there’s a nice analogy to branding here. In bouldering (climbing lower with no ropes above a crash mat), a route or particular climb is called a boulder problem. A beginner climber like me can climb any V1 boulder problem with ease and most V2s with moderate difficulty. Some V3 problems are too challenging at my skill level, while others are doable after a few attempts. (Don’t be too impressed - the scale goes up to V17). There was this one V3 problem giving me trouble on my last visit. I kept falling over and over, until I eventually felt so fatigued and frustrated that I gave up. Why am I sharing this story? I think it’s appropriate that they’re called “problems,” because they have a solution that takes more than brute force and raw strength to solve. They take strategy. All around me were more experienced climbers who could have showed me the trick to get past my sticking point. With their expert advice, I could have probably reached my goal with only a couple of tries. Even better, I probably could have learned tips from them for other problems too. Here’s the thing: If you want the fastest way to your goal, don’t be afraid to seek guidance from someone who’s done it before.
Related to “rebrand”
Refresh vs Rebrand, Which is Right for Your Church?
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“All our digital and print stuff looks inconsistent, but I don’t know where to start fixing it.” “Our logo is good, but the rest of our branding is a mess!” Sound familiar? I’ve had more and more churches lately tell me this story. If that’s you, then the odds are you don’t need a full rebrand. Normally, I see rebrands working for churches who are in a pivotal moment - one that’s going to shape the identity of their congregation for a long time. Think about your church brand like a house. When you go for a full rebrand, it’s like you’re tearing that house down to the foundation and starting over from scratch. Sometimes this is the right call, especially when there are serious structural problems or the house doesn’t serve your needs. You’re changing a big part of the structure and framing out something new. Conversely, brand refreshes are for those who have a solid foundation and structure, but need a renovation. This is the chance for a church to fix leaks, re-do the kitchen, and get a new paint job. Sometimes all brand refresh calls for is just a set of brand guidelines with a few Canva templates. Other times it’s an intentional tweaking of the logo, and a redesign of everything else. The main idea behind the refresh is bringing that rogue branding into alignment. When you consider a refresh vs a rebrand, ask yourself, do we need a rebuild, or just a minor renovation?
Don’t Update Your Signs Until You Do This
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If you’re looking at getting new signs or updating your building, don’t miss this opportunity to update your branding as well! It’s one thing for a sign to look nice and be functional, but branding and design has the power to do much more than just help people find the nursery. Every bulletin, banner, and coffee cup is an opportunity to shape the culture of your church through intentional, vision-aligned branding that stands the test of time. If that’s your ultimate goal, then updating your signs without rebranding first would be a massive waste of time and money! Schedule a time to talk and I’ll walk you through what a brand refresh could look like, so you don’t have to re-do your signs AGAIN in a couple of years.
Breathing New Life into a Church Brand: The Story of First Baptist Aurora
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Let’s talk about First Baptist Aurora. This was a church that once thrived but found itself dwindling in numbers and energy. That is, until Pastor Robert stepped in with a vision to create a community where high school dropouts and doctors, recovering addicts and homeschool moms, could all worship side by side. He wanted people to feel like they truly belonged. The church started to grow again, but there was a problem: their visual identity didn’t match the new life happening inside the walls. So, I partnered up to help them rebrand. Two words shaped our entire process: historic and urban. We pulled colors from the church’s own brick, molding, and stained glass to create a palette that felt timeless yet fresh. The church’s beautiful stained glass windows inspired a modern logo and sparked a key design element: the arch. We used arches everywhere, from logos and icons to social media graphics, creating a look that felt unified and deeply tied to the building’s architecture and story. The result? A brand that bridges the old and the new. Today, First Baptist Aurora has not just a growing congregation but a clear sense of identity. Visitors connect more quickly, and the leadership has tools to keep building momentum. Here's the takeaway for pastors: A good rebrand isn’t just about looking pretty! It’s about helping people see what God is doing in your ministry are and inviting them to be a part of it. P.S. You can see the full case study here, including our in-depth process and more images/video.
Don’t Rebrand if Your Church Has One Thing… (Do This Instead)
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I recently reconnected with a distant cousin who was just starting a new role as a Worship Pastor in Texas. He had been immediately tasked with redesigning the church bulletin and some other collateral - a classic “worship-leader-becomes-graphic-designer” scenario. But he found something totally unexpected. More on that in a minute. See, my cousin had started with an audit of the church bulletin. It was bad. I’m talking 1990s clip-art, 10 different fonts, and a migraine-inducing layout. Then he looked at the rest of the campus. Signage looked different in every hallway, and anything designed had that general “patched together” kind of vibe. The pastors all knew this stuff needed a redesign. The church had a logo people had grown to love and brand equity that was worth preserving. But without clear guidelines in place, things had slipped into visual inconsistency - badly. So, I asked them a simple question: “Have you thought about brand guidelines?” Their response? “No, but now we’re interested!” Until that moment, they had been focusing on the immediate problems that were painful, but they were treating the symptoms, not the disease. I explained to them how a brand refresh often benefits churches in their exact position. When you refresh your branding and put together brand guidelines, you’re not looking to reinvent the wheel or start from scratch. Instead, the goal is to bring clarity and consistency to what you already have. This is about making sure everything from bulletins to digital media feel like it belongs to the same church family. A brand audit and fresh set of guidelines can be perfect for maintaining the identity people recognize while elevating your overall quality and professionalism of communication. Neither my cousin nor I had expected this, but the church hired me on the spot, and we’re getting to work together to unify and future-proof their church branding. True story! If that’s something you’re thinking about for your brand, book a call with me and we can talk more about how to represent the work God is doing in the life of your church.
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