Spring Cleaning: When is the Right Time to Refresh?

I recently helped a church in Kansas City rebrand, and this project took much longer than we anticipated! This church needed collateral designed in preparation for their official launch of the new identity. Collateral like wayfinding signs, and A LOT OF THEM. 85 signs, to be exact. If you have a church building, chances are you have these! Way-finding signs are the built-in guide to your building, both for first-time visitors and those forgetful members who could probably get lost in their own house (you know who I’m talking about). Here’s the thing: there are some HUGE blunders that are easy to make with this type of signage. So, to save you from those, I thought I would show the design process I went through with this Kansas City church and their way-finding signs. In design, way-finding falls under the category of what we call “environmental design.” Most of these signs were going to be a part of the building, so we had to treat them more like a piece of furniture than a graphic or a poster. I'll be going over each one of these in future posts, where we'll explore what that looks like through two key considerations: Color and Typography. Stay tuned!

I recently reconnected with a distant cousin who was just starting a new role as a Worship Pastor in Texas. He had been immediately tasked with redesigning the church bulletin and some other collateral - a classic “worship-leader-becomes-graphic-designer” scenario. But he found something totally unexpected. More on that in a minute. See, my cousin had started with an audit of the church bulletin. It was bad. I’m talking 1990s clip-art, 10 different fonts, and a migraine-inducing layout. Then he looked at the rest of the campus. Signage looked different in every hallway, and anything designed had that general “patched together” kind of vibe. The pastors all knew this stuff needed a redesign. The church had a logo people had grown to love and brand equity that was worth preserving. But without clear guidelines in place, things had slipped into visual inconsistency - badly. So, I asked them a simple question: “Have you thought about brand guidelines?” Their response? “No, but now we’re interested!” Until that moment, they had been focusing on the immediate problems that were painful, but they were treating the symptoms, not the disease. I explained to them how a brand refresh often benefits churches in their exact position. When you refresh your branding and put together brand guidelines, you’re not looking to reinvent the wheel or start from scratch. Instead, the goal is to bring clarity and consistency to what you already have. This is about making sure everything from bulletins to digital media feel like it belongs to the same church family. A brand audit and fresh set of guidelines can be perfect for maintaining the identity people recognize while elevating your overall quality and professionalism of communication. Neither my cousin nor I had expected this, but the church hired me on the spot, and we’re getting to work together to unify and future-proof their church branding. True story! If that’s something you’re thinking about for your brand, book a call with me and we can talk more about how to represent the work God is doing in the life of your church.

I recently helped a church in Kansas City rebrand, and this project took much longer than we anticipated! This church needed collateral designed in preparation for their official launch of the new identity. Collateral like wayfinding signs, and A LOT OF THEM. 85 signs, to be exact. If you have a church building, chances are you have these! Sample from OLD wayfinding and branding Way-finding signs are the built-in guide to your building, both for first-time visitors and those forgetful members who could probably get lost in their own house (you know who I’m talking about). Here’s the thing: there are some HUGE blunders that are easy to make with this type of signage. So, to save you from those, I thought I would show the design process I went through with this Kansas City church and their way-finding signs. In design, way-finding falls under the category of what we call “environmental design.” Most of these signs were going to be a part of the building, so we had to treat them more like a piece of furniture than a graphic or a poster. I'll be going over each one of these in future posts, where we'll explore what that looks like through two key considerations: Color and Typography. Stay tuned!

Every day around mid-morning, I take a bathroom break and that’s when I write these posts - gross I know, but it’s the perfect amount of time and I have no distractions (now you won’t be able to get that image out of your mind, so you’re welcome). Context aside, when I’m motivated and inspired it’s easy, but today I had some serious creative block of the “stare vacantly at a blank page and start the same sentence five times over” variety. I have a hunch this doesn’t just happen to creatives. Most of my readers are church leaders, I’ll wager that you probably experience that wall too. If so, maybe you can benefit from the two strategies I use to overcome creative block. 1. Short term strategy Exercise is my immediate strategy for overcoming it in the short term. I’ll go home after work, grab my dumbbells, and start lifting. Something about an intense workout stimulates my creativity and writing energy. However, that only works on that day, and if I can’t get a workout in, I’m in trouble. 2. Long term strategy My long term strategy to overcome creative block is to write daily. I used to think I didn’t have time for something recreational like writing, much less every day. But I realized that as long as I put it on the other side of something I enjoy more (chess puzzles), I could force myself to take 5-15 minutes and crank out a thought. Writing became a habit I was cultivating. Something you practice with regularity and discipline becomes easier and easier, and those creative block moments get fewer and farther between. Even when it takes a bit longer to get rolling, the groove is greased and the engine is still warm from yesterday. If there’s something you know you should be doing (maybe writing, maybe calling to check in on members, maybe something else) make it a small part of your daily routine and see how much you start feeling empowered when those “block” moments hit.

Designers use color ratios to help us create aesthetically pleasing designs. After nearly a decade of graphic design, I can go with my gut when balancing colors. But when all is said and done, it almost always works out to some version of the 70-20-10 ratio. 70 If you have a brand color palette, pick a more neutral color that is either very light or very dark. If you don’t have a color like that in the palette, just use white or black. This is your 70% color, and it should be the background color on the whole site. 20 Your 20% color should be a contrasting color to the 70%. So if your 70% color is white, your 20% color should be black or dark grey. Use this color for body text and some section backgrounds. 10 Finally, the 10% left should be a “pop” color. This is usually your main brand color. Use the 10% color on buttons, or smaller elements that need some attention.

Got a website for your church but it’s missing that extra-clean, professional look? I’ve got four tips for you today that are guaranteed to make it better. If you do these things, your web visitors will have an easier time finding what they’re looking for and you’ll have more people walking through your church’s digital front door. 1. Be Selective with Content The more different pieces of content there are on your site, the less likely visitors are to read any of it. Reduce the amount of information you’re presenting and cut any text that isn’t absolutely necessary. Pro tip: write as if you’re explaining your church to a total stranger at a 4th grade reading level. Here are a few practical ways to slice and dice: Headings should be between 1-10 words Paragraphs should be less than 50 words Use bulleted lists instead of sentences with commas 2. Increase Font Sizes If your content has been distilled to follow the word counts above, you’ll be able to bump up the size of your headings and body copy. This makes the site easier to skim, and helps older readers who might struggle with small text. I recommend 20-25px for body text, and 48-72px for your largest heading. 3. Provide a Clear Call to Action If someone happens to land on your website, you want to give them a clear next step, just like you would for a visitor who to your church on Sunday morning. Whether that’s filling out a digital connection card or watching your service livestream, make sure that there is a stand-out action someone can take, and that each button says exactly what it does. Pro tip: Avoid links and buttons that say like “Learn More” or “Click Here.” Instead, use labels that are specific and tell the user what to expect when they click that particular button. 4. Prioritize Menu Items Just like cutting down text, you also want to reduce the number of options you’re presenting to visitors. I’m working on a website refresh right now with an organization whose old website had FIFTY FIVE different links in the main menu. The decision paralysis and brainpower it takes to find what you’re looking for can get overwhelming very fast. Try to limit your main menu to 5 options or less. You can always link to additional pages from one of those main pages, but this approach keeps everything organized and easy to navigate.

So you want to put professional-looking photos on your church website. That’s great, but where do you start? Who do you hire? What shots do you need? The main thing to remember is that you want to show the benefits of your church. Why do people attend? What makes your church uniquely valuable as a local congregation? Website photos and videos should show the benefits you’re known for and set realistic expectations. Church website imagery is especially important because it’s giving potential visitors a taste of what it’s like to attend, while also reminding existing members of the reason they come. That said, how can you get the most out of your time and resources? Here are my recommendations. Book a local photographer for a Sunday morning and ask them for a list of shots that looks something like this: Parking Lot / Building Greeters Bulletins / Merch Worship Preaching Fellowship Baptisms or other significant moments Bonus tip: If you can find a little more budget, use a videographer instead and ask for stills from the footage they capture. Now you have professional video and photos. Much like a rebrand, if you do this right, you won’t have to do it again for a very long time. Put your new photos and video on the most visited pages of your website, and let them go to work. While you’re off focusing on ministry, they’ll be consistently connecting with people who are looking for a church home, and tending that part of your brand for you.

We’ve established that you need a church website, but what makes a website "good?" Out of pride, I'd like to say that a well-balanced, memorable logo and strong color palette are the most important things, but I'd be lying. Professional-looking photos and videos are the most permanent and powerful way to make your website stand out. Let’s face it, people can identify a stock image from a mile away, and while AI is getting better all the time, it’s not good at generating images that feel like genuine, authentic interactions at a real place. Most websites will need maintenance and updates from time to time, but a strong image on your website’s homepage is something you'll never have to worry about updating. That’s why even a few high-quality images can make all the difference. Take them once, and they do the work of resonating with potential visitors over and over again, forever. In a future post, I’ll share how I recommend churches should get professional photos and videos for their websites. Especially how to get the most bang for their buck when they do so... stay tuned!

“All our digital and print stuff looks inconsistent, but I don’t know where to start fixing it.” “Our logo is good, but the rest of our branding is a mess!” Sound familiar? I’ve had more and more churches lately tell me this story. If that’s you, then the odds are you don’t need a full rebrand. Normally, I see rebrands working for churches who are in a pivotal moment - one that’s going to shape the identity of their congregation for a long time. Think about your church brand like a house. When you go for a full rebrand, it’s like you’re tearing that house down to the foundation and starting over from scratch. Sometimes this is the right call, especially when there are serious structural problems or the house doesn’t serve your needs. You’re changing a big part of the structure and framing out something new. Conversely, brand refreshes are for those who have a solid foundation and structure, but need a renovation. This is the chance for a church to fix leaks, re-do the kitchen, and get a new paint job. Sometimes all brand refresh calls for is just a set of brand guidelines with a few Canva templates. Other times it’s an intentional tweaking of the logo, and a redesign of everything else. The main idea behind the refresh is bringing that rogue branding into alignment. When you consider a refresh vs a rebrand, ask yourself, do we need a rebuild, or just a minor renovation?

A well-defined problem is the foundation of strategy. In other words, the clearer the problem, the easier it is to find a solution. Maybe you know your church needs brand work, or maybe you’ve done some already. But what problem is that work actually solving? I’m not talking about “our problem is that we have an old logo.” I’m talking about the “why” behind that, and the “why” behind that “why”, and probably even the “why” behind that. If you don’t know what your problem is at the outset, you’ll struggle to choose a strategy for solving it, and worse, you’ll not be sure how to measure success. One way is to identify the types of problem your brand is facing, and I want to share the three most common with you here. Most churches are trying to either… REFRESH their existing brand REPOSITION their brand under a new vision or REACH OUT with their message It would be great to have all of these at once, but my experience has been that you can really only do one of these at a time. So at your church, are you facing a refresh, reposition, or reach out problem? Figuring out which one you’re solving for is pretty easy, and I’ll break it down in a future post with a real-world church brand example.

I want to share a quick story to illustrate the danger of cognitive blind spots. Every night, we bring our 7 goats, 20 chickens, and two dogs inside a perimeter of electric netting. I could do this routine blindfolded in my sleep. But this time something was different, and I almost missed it. To power the fence, we have a switch and an energizer mounted next to a hay bale, but what I almost didn’t notice was that the fence charger had disappeared. I flipped the switch on and turned toward the house when I heard a quiet “click” sound coming from the ground, under a pile of hay. The energizer had been knocked off its mount and was totally concealed under loose hay and straw. I was so used to my routine that I didn’t even notice when something critical was missing. Here’s the point: Something can be wrong or missing right under our noses, and we don’t notice because we aren’t looking for it. It’s why people bring in outside perspectives, and it’s how I’m able to help churches with their design and branding. If you’re not keeping tabs on everything all the time, or if you don’t know what to look for, you’ll probably miss something.

Last weekend, I went hiking in the Ouachita National Forest with a friend from church. It was my first time on that particular trail, but thankfully he had hiked this trail multiple times and knew it like the back of his hand, or so I thought. I started to get nervous when he stopped in his tracks and said, “I’ve never seen this bridge before.” He crossed the bridge and ventured on a little further. “I don’t remember passing through this open area.” We figured we had missed a fork in the trail, so we crossed back over the bridge and backtracked for a mile or two. No sign of a turnoff or any other indicators of another trail. We were forced to go back to the bridge again. At this point, we had hiked nearly 3.5 miles of detour, with nothing to show for it. What would have helped us avoid that unexpected pain? A guide who had brought others along that trail dozens of times. A map of the entire trail, with a “You Are Here” indicator. The reason I’m sharing this story is: My friend thought he remembered the trail, but there were critical things he had missed the first few times. Whether you’re hiking a secluded trail or rebranding, it’s smart to get expert insights and a proven roadmap before you waste time on detours and roadblocks. Thankfully, after exploring a bit more, we realized we were on the right path after all. We ended up having a great trip.