This Church Almost Got Sued Over Their Logo

In 2021, my wife and I moved back to our home town of Bartlesville, Oklahoma and joined the church we now call home - Hope Presbyterian Church. The church had hired a Ukrainian designer on Fiverr and got a fantastic logo design (it even won an award). But there was a problem… All they had was that logo. Their whole “brand” was limited to a gold color and a couple of webp’s. While the logo was aesthetically pleasing, it wasn’t enough to help their people “get” the mission. Each billboard, banner, and invitation card was inconsistent and time-consuming, even for the creative associate pastor. The more they tried to make their branding work in the real world, the more things got messy and out of alignment. Members with design experience were called on over and over again to come in and help “fix” designs, which always ended up being a band-aid for the real issue. What my home church went through is the result of a logo design without a true brand. They needed an easy-to-use branding toolkit with theological depth - one that would represent more than just the name of their church. A kingdom-first brand would have given their congregation ownership of the vision their leaders were casting, and would have attracted more visitors who resonated with the message they preached. And that’s why I stopped designing logos, and started developing kingdom-first brands instead.

It’s no secret that people remember images better than words. Studies show we can remember 65% of visual information after 3 days, compared to just 10% of written/spoken info. That’s a 6x increase in retention! But why does it matter for churches? Good question. Something I’ve learned is that a brand isn’t just a logo, colors, or fonts. A church brand is an opportunity to tell the story of what God has done and is doing in that local ministry. Said another way: your brand is the visual aid for people to easily remember what their church stands for, and the story God is telling there. This ties in closely to the examples we have in the Bible of when the Lord commanded that a monument be built to signify his mercy and might. In Joshua 4:1–10, God tells the Israelites to take twelve stones from the Jordan River and set them up as a memorial. This visual monument served as a lasting symbol to help future generations remember how the Lord miraculously stopped the river’s flow, allowing His people to cross on dry ground. These stones were set up intentionally as a tangible visual aid to reinforce the Israelites’ generational memory and faith. To add even more layers, God also instructs that twelve stones be used. Why twelve? To symbolize the twelve tribes who crossed over the Jordan that day. In the same way, designing an intentional brand identity with symbolism and permanence is the most powerful way to help your people remember their God-given identity as a body and look to Christ, week in and week out.

Your logo isn’t a brand, nor is the name of your church a brand. Your color palette, word mark, fonts, and church website aren’t your brand either. These things only serve to ASSOCIATE your church with the big idea that is your message. Make this association enough times with enough people, and NOW you have a brand. Think about it like this: Branding is the vehicle for your message. It’s the wrapper! The packaging won’t change the chemical make up of the burger, but it can still make the burger taste better, and turn a meal into an experience worth sharing. So, to answer the question how much branding does a church need, the answer is none. None? Right. If you don’t have that big idea clarified and nailed down, you can design the most beautiful identity system and logo in the world and not have a brand.

For those of us with book collections, there’s just something about a well designed book cover. I’m talking kind that makes you do the chefs kiss every time you see it. Maybe one even comes to mind for you. I continue to find new books with beautiful cover designs, but there was one recently that confused me until the third or fourth time I picked it up to read. The book is called Designing Brand Identity, 6th edition by Alina Wheeler and Rob Meyerson. When I first saw the cover, I didn’t give it a second thought…. After all, I had bought the book for what was inside. It wasn’t until I saw it again from far away that I realized what the design was supposed to be: a number “6” for 6th edition. It was staring me in the face! I had the epiphany when my folks happened to be over at our house, so I showed my dad the hidden number in the design. His observation was, “That seems like bad design, shouldn’t they have made it more obvious?” It’s a good question: would the design have been better if it hadn’t been so subtle? Here’s my take: For most books, the cover only has two key pieces of information it needs to convey: the title and the author. The edition is usually a secondary or tertiary piece of info, if it’s included on the cover at all. There’s another more important function of the book cover, however. That function is to be distinct and enticing. If a book cover immediately identifies a book as different from all the other books on a shelf, it has done most of its job. This bright yellow book cover with swirling shapes did that. Here’s the application to branding: The purpose of your church logo isn’t to explain who your church is. In fact, it only matters a little if it has your church name at all. The most important thing in a logo is that it identifies you as distinct from others. If it doesn’t do that, you might as well not have a logo at all.

A side adventure I’ve had for the last two years has been bringing Oklahoma Trading Cards to market. But this week, that adventure almost ended abruptly. Turning photos of iconic landmarks into a product for sale, we knew we needed to be on our toes when it came to copyright. We thought all our ducks were in a row until we stumbled on a goose; a very aggressive goose who was not happy about his trademarked pop bottle sign being featured. We thought we were in the clear, but trademarks are tricky things. Now we have to negotiate with the business owner on how to compensate him and whether we need to stop our sales. At the time of writing, we’ve sold them all over Oklahoma so it’s no small matter. If you’re taking inspiration from a well-known or iconic image of any kind for your church, check the trademark database and avoid the headaches we’re going through now.

Recently I shared a story about a church who was threatened with a lawsuit due to a similar logo. But that was probably just a fluke - is spending the time and money on a trademark really necessary? As it turns out, there are other cases of trademark battles involving churches, and more nuanced reasons to venture down the trademarking path. I’ve been learning about this process lately, so I figured I would share what I’m learning here and contextualize it for churches. With that, here are five reasons you might want to trademark your church name and logo. 1. You’ve been confused with other organizations This first one should be obvious, but trademarking your church’s name and logo is the best way to prevent organizational identity theft and brand abuse. In 2010, the International House of Prayer (IHOP), faced a trademark infringement lawsuit from the restaurant chain International House of Pancakes, also known as IHOP. The restaurant chain alleged that the ministry’s use of the acronym “IHOP” and the website domain “ihop.org” caused confusion and diluted its brand. Although the lawsuit was eventually dropped and settled out of court, the ministry agreed to rebrand itself as IHOPKC to distinguish itself from the restaurant chain. 2. You sell merchandise If you’re selling books, shirts, or creating digital resources under your church’s name, a trademark can help you maintain control over the brand. As soon as you start putting your name or logo on merchandise like shirts, mugs, hats, books, etc., you’re entering the realm of commerce. A trademarked image and name helps you protect your church’s right to sell those products without worrying about knock-offs or competing merch. Otherwise, another church could copy your image for their own merch and start profiting off it. Online platforms like Amazon, Shopify, and Etsy will sometimes even require you to trademark your brand, rather than run the risk of stores impersonating you. 3. You create media resources Similar to physical products, digital products can be replicated, resold, or changed without your permission, which can quickly turn into a huge headache. In fact, digital products are even more vulnerable than physical products because they are easier to make and distribute copies of. Media resources like trainings, devotionals or Bible-reading plans, and paid digital content (even if it’s just raising support for a campaign) can all be exploited without trademark protection. 4. You’re expanding digitally In that same vein, creating content online can become more complicated as your brand and audience grows. Even if there’s no money changing hands, your church’s reputation is an asset that can be maligned or challenged. All that to say, if you’re expanding online (websites, social media, podcasts), you probably want to think about trademarking sooner than later. 5. You’re expanding geographically If you’re starting satellite campuses, or gaining regional/national recognition, trademarking helps protect your brand across state lines. At the end of the day, without proper trademark protection, your name or logo can be used by others, leading to confusion or association with unrelated or even opposing groups.

I remember the moment in college that people found out I could play the drums. From that time on, whether it was filling in last minute for another drummer who was sick or forming a band from scratch with high hopes to tour someday, there were plenty of gigs I was called on play. Some of those gigs were better than others, but the best one was a Friday worship night at a medium sized church just down the road from my university. But I almost turned down the gig. Why? I had looked the church up online beforehand. When I saw their dated logo, messy website, and confusing messaging, I couldn’t help but wonder if the event was going to be handled the same way. Nothing is worse for musicians than a disorganized gig. But a good friend had asked me to play, so I said yes against my better judgment. Here’s the reason I’m sharing this story: What I found online about the church didn’t match what I experienced there. The gig went great and they were very organized. The church had unintentionally built a brand that was working against them. If I was a community member thinking about visiting the church, or a congregation member trying to relate to the mission, I would have been discouraged by the disjointed look and message being put forward. This is why your brand matters. You’re creating perceptions and feelings about your church whether you know it or not. But, show intentionality with shaping those perceptions, and those perceptions will start to turn into feelings, which turn into action.

Cracker Barrel’s catastrophic rebrand would have been hard to miss because of the public outrage and backlash it got (of course I picked the exactly WRONG time to take a break from writing this newsletter). But the reason their new logo caught so much viral hate has a direct application to church branding, so humor me while we explore it for a moment. Here’s my hot take: The new logo perfectly captured Cracker Barrel’s identity. Before you cancel me in the comments, let me convince you why this is the case. Think back to 6 months ago. If you had asked a thousand people what they thought about the Cracker Barrel logo, what response would you have gotten? Probably something along the lines of, “I mean… it’s fine I guess. Never really thought about it.” Most people would have been apathetic or ambivalent at best. Maybe a few design-conscious souls would have said “eh, there’s probably some room for improvement.” So, why did this particular rebrand trigger so much nationwide, seething outrage? Some news outlets blamed “conservatives who don’t like change” and others said it was about the people rebelling against modern minimalism and oversimplification. But consider an alternate timeline: Cracker Barrel hires design firm to help them update their existing brand Design firm looks at Cracker Barrel’s history, core customer base, and the values they were built on Design firm comes up with a cleaner and more modern take on the logo, keeping the country charm and home-grown heritage that it represents Cracker Barrel slowly rolls out the new brand, leading with context around the need to update and their unchanged values/identity In this scenario, I’d be surprised if anyone bats an eye. Maybe they notice that the billboards are easier to read, or that the menu design feels a bit more vibrant and fresh than it used to. No headlines! No mockery! Nothing! But here’s the thing: it wasn’t a new logo that upset people. Cracker Barrel’s customers felt betrayed by what the new logo represented. The new branding signaled a fundamental change in the identity of Cracker Barrel, from a quirky, homey spot for comfort food and checkers to a corporate sellout chain with politically correct messaging and token vegan options. In my opinion, the new (now cancelled) logo did TOO GOOD of a job representing what Cracker Barrel had become — a woke corporation like everyone else. This visual accuracy ended up being the downfall of the rebrand, to the detriment of the company’s stock prices and consumer confidence. Here’s the takeaway: Your church logo isn’t your brand. Your brand is the story, meaning, and gut feelings that people associate with you. Build your brand on the three pillars of a church brand: Christ, Congregation, and Community.

I recently had a blast interviewing pastor Alex Montaño about his church's rebrand in 2024. Here are some of the highlights from our conversation: Why trying to use Fiverr for the logo was a huge blunder (it wasn’t a skill issue) How to overcome initial resistance from elders What to do with a limited budget for “rolling out” the rebrand Watch the video to steal from his church’s rebrand approach... and crush it instead! 💪P.S. Share this with a pastor who might be interested in our conversation.

A couple of years ago, I tried to talk a church out of hiring me for a rebrand. The church had an outdated logo and the leadership had a new vision/mission statement they were beginning to push. Here’s why I hesitated: the church was running 400+ members/regular attenders and I couldn’t believe they didn’t have someone from their own congregation with design expertise. Here’s how the conversation went with the pastor (we’ll call him Jake). Braden: “So why rebrand with my help? Isn’t there anyone in your church already who is a graphic designer?” Jake: “We’ve got a couple of people with a creative background, but nobody who’s up to the task of a complete rebrand.” Braden: “Surely they could work as a team to design it?” Jake: “Here’s the thing: we don’t want to put people in a position where they’re stepping on each other’s toes. We want this to be a unifying thing for our church - not a divisive thing.” Braden: “Hmm… if you’re sure…” Jake: “Bringing in an outside expert helps us avoid those situations. Plus we know we’ll get a better result in the end that we won’t have to second-guess in a few years.” Now, a few years later, Jake is still using that brand identity to reinforce his vision and communicate effectively in their thriving church. It turns out, he wasn’t the only one who feels that way. For many church leaders, bringing in a believer with expertise and an outside perspective is the clear best choice.