This Framework Will Change How You Solve Church Branding Problems

“All our digital and print stuff looks inconsistent, but I don’t know where to start fixing it.” “Our logo is good, but the rest of our branding is a mess!” Sound familiar? I’ve had more and more churches lately tell me this story. If that’s you, then the odds are you don’t need a full rebrand. Normally, I see rebrands working for churches who are in a pivotal moment - one that’s going to shape the identity of their congregation for a long time. Think about your church brand like a house. When you go for a full rebrand, it’s like you’re tearing that house down to the foundation and starting over from scratch. Sometimes this is the right call, especially when there are serious structural problems or the house doesn’t serve your needs. You’re changing a big part of the structure and framing out something new. Conversely, brand refreshes are for those who have a solid foundation and structure, but need a renovation. This is the chance for a church to fix leaks, re-do the kitchen, and get a new paint job. Sometimes all brand refresh calls for is just a set of brand guidelines with a few Canva templates. Other times it’s an intentional tweaking of the logo, and a redesign of everything else. The main idea behind the refresh is bringing that rogue branding into alignment. When you consider a refresh vs a rebrand, ask yourself, do we need a rebuild, or just a minor renovation?

Last weekend I decided to finally clean the garage. It was dirtier than I thought - filthy, actually. That’s why I was amazed when I finished the whole project in under 3 hours. When it comes to your church branding and design, there are probably some things that you’ve thought about cleaning up but have been wary of starting. What if it takes longer than you thought it would? What if it’s going to cost you money to fix? It can be easy to ignore these minor issues until they turn into bigger ones. The problem is that we often underestimate how bad things really are. If you looked into it, you might find that your website actually doesn’t work on certain browsers, or that there are 7 different versions of your logo floating around. This spring-summer season is a great time to clean up those divergent designs and maybe even do a light branding refresh. Tending your brand means addressing problems before they accumulate for too long, or it will quickly get out of control.

I want to share a quick story to illustrate the danger of cognitive blind spots. Every night, we bring our 7 goats, 20 chickens, and two dogs inside a perimeter of electric netting. I could do this routine blindfolded in my sleep. But this time something was different, and I almost missed it. To power the fence, we have a switch and an energizer mounted next to a hay bale, but what I almost didn’t notice was that the fence charger had disappeared. I flipped the switch on and turned toward the house when I heard a quiet “click” sound coming from the ground, under a pile of hay. The energizer had been knocked off its mount and was totally concealed under loose hay and straw. I was so used to my routine that I didn’t even notice when something critical was missing. Here’s the point: Something can be wrong or missing right under our noses, and we don’t notice because we aren’t looking for it. It’s why people bring in outside perspectives, and it’s how I’m able to help churches with their design and branding. If you’re not keeping tabs on everything all the time, or if you don’t know what to look for, you’ll probably miss something.

Last weekend, I went hiking in the Ouachita National Forest with a friend from church. It was my first time on that particular trail, but thankfully he had hiked this trail multiple times and knew it like the back of his hand, or so I thought. I started to get nervous when he stopped in his tracks and said, “I’ve never seen this bridge before.” He crossed the bridge and ventured on a little further. “I don’t remember passing through this open area.” We figured we had missed a fork in the trail, so we crossed back over the bridge and backtracked for a mile or two. No sign of a turnoff or any other indicators of another trail. We were forced to go back to the bridge again. At this point, we had hiked nearly 3.5 miles of detour, with nothing to show for it. What would have helped us avoid that unexpected pain? A guide who had brought others along that trail dozens of times. A map of the entire trail, with a “You Are Here” indicator. The reason I’m sharing this story is: My friend thought he remembered the trail, but there were critical things he had missed the first few times. Whether you’re hiking a secluded trail or rebranding, it’s smart to get expert insights and a proven roadmap before you waste time on detours and roadblocks. Thankfully, after exploring a bit more, we realized we were on the right path after all. We ended up having a great trip.