communication

It can be hard to know if you should tease a church rebrand in advance. An all-at-once approach might seem cleaner and easier. However, if you really want a lot of buy-in from the congregation, there are real advantages to letting certain people get a little taste of the rebrand before it officially launches. I recently worked with Walnut Street Baptist Church in Louisville, KY on a total rebrand. Here’s what worship pastor Will said about their strategy (shared with permission): Before I did the big roll-out to the whole church, I did a presentation for our staff and our deacons. This allowed me to practice my spiel, but it also let two influential groups of leaders give their immediate feedback. It also created some helpful buzz, as those leaders could tell their friends that they had seen the new branding and liked it. That helpful buzz was really important. For Walnut Street, teasing or “pre-launching” their new brand was a great way to build momentum leading up to the official launch. Where else would you apply this idea of creating buzz?

In the design world, something people often forget (or don’t realize) is that a church brand has to speak to two audiences instead of one. Unlike most businesses, a church doesn’t just have “customers.” It has a congregation and a community. You can think of these as internal and external audiences. Without a balanced approach that considers both audiences, you can end up speaking to only one. Some churches only do branding inwardly with their congregation. Others only speak to their community. This reality makes it all the more important that you have a timeless brand designed to work in both contexts. Churches need a brand designed to resonate with the people they’re trying to reach (community), and the people they want to inspire (congregation). Without a healthy balance, you’re probably not reminding your community THAT you exist and your congregation WHY you exist.

I recently watched the movie Imitation Game with Benedict Cumberbatch. It chronicles the genius work of Alan Turing to crack the Enigma cypher during WWII. Germany was using encrypted messages to send critical instructions to its ships and submarines via radio. The Americans could intercept the messages, but couldn’t decode them fast enough. The Germans knew that a message is useless if it can’t be understood by its recipient. When you’re crafting your vision, mission, and brand, how often do you evaluate if it will be understood by your audience? Are you putting it in language they’re familiar with? Does your logo capture something they resonate with?

This week we did our 2024 taxes. I mixed a protein shake, opened my laptop on our kitchen island, and braced myself. I always finish filing with a terrible taste in my mouth… and you can bet it’s not the protein shake. This year we got hit with an underpayment penalty. We hadn’t let Uncle Sam withhold as much as he needed, and he punished us for it. As much as I hate taxes, the experience wouldn’t be so bad if there were regular communications from the IRS throughout the year. I want to know in August if I’m on track to have my taxes paid in full. I want to have deductions top of mind so I remember to save documents and receipts. Here’s the point: Regular, substantive communication is key if you want to build a healthy brand. Nobody wants to be the IRS, but without communication, you increase your risk for leaving a bad taste in someone’s mouth.

We recognize and agree that the Holy Spirit is the only one who can draw people near, sway their hearts, and renew their minds. We know that he uses means to do that. What are those means? They are anything from a meal, to a sermon, to podcasts, to graphic design, which ultimately communicate his Word. In light of that, we should ask how can we do those things in a way that will glorify God and be used by his Holy Spirit? It’s not an easy question to answer, but a powerful place to start is in your church brand. You already have the substance in your vision, mission, and values… the challenge is to create something of the highest quality to capture that substance, visually representing what God is doing in your local body. This is what I challenge myself with every time I sit down at the drawing board.

Does your church ever put on conferences, take the youth to summer camp, or organize community gatherings? Churches who do this at a high level use communication strategies to make these events well-attended, memorable, and impactful. One of those strategies is to give the event its own visuals, but when is this the right call? I could give you a decision-making tree and a process to decide, but I figured a list of pros and cons would do just fine. This way you can go through the list and decide for yourself if each item applies to your situation. With that, here are the pros and cons of creating unique branding for your church event: Pros: Gives the event a distinct identity – Makes it feel special rather than just another church activity. Can boost engagement and attendance – A fresh look can generate curiosity and excitement. Helps with marketing and promotions – Unique branding makes it easier to design flyers, social media posts, and announcements that grab attention. Allows creative storytelling – You can tailor the visuals to match the event’s theme, making it more immersive and impactful. Can attract new people – A well-branded event may appeal to those outside your congregation who wouldn’t normally attend. Cons: Takes extra time and effort – Creating custom visuals means more planning and design work. Can dilute your main church brand – If done too often, people might associate more with the event than with the church itself. Inconsistent quality risks – If branding isn’t done well, it could look unprofessional or weaken the event’s perceived value. Might not always be necessary – Some events function just fine under the church’s existing branding, and adding unique visuals could be overkill. Pro tip Using your main church logo in a subtle, tasteful way on event graphics associates the event with your church. Making a connection to your parent brand is a way to remind attendees of the mission driving you to put the event on in the first place.