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How to Avoid Brand Fatigue (2)
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Last time we looked at how most churches and ministries are probably not over-branding. People are forgetful and have lots of other things going on. To cultivate a brand that bears fruit, we have to cut through the noise repeatedly, with clarity and consistency. But how do we repeat ourselves without being annoying? The last thing you want to do is give people a negative feeling when they interact with your communications. The key to this is to say the same thing in different ways, over time. If your church has a tagline, or a "thread" like Mark MacDonald outlines in his book Be Known for Something, then you have your message - what to say. Now the trick is to repeat that message in different ways and in different places. Let’s say your tagline is “Alive To Christ.” First, you can put this tagline on your social media banner, website, and logo placeholder slide. These are semi-permanent places where new visitors and members will be introduced to that phrase. One Sunday a month, take 60 seconds of announcement time to explain what it means to be “Alive to Christ” and connect it to a ministry opportunity your church has in the upcoming month. If you livestream your worship services, you can even turn that clip into a social media post or a short reflection for community groups. Next you could design “A2C” mugs or a t-shirt that says “Dead to Sin” on the front and “Alive to Christ” on the back. These are just a few examples, but I think you get the idea. There a million different ways to say the same thing. Do you have a tagline or thread at your church? Reply here and let me know what yours is :)
Accidentally Sending the Wrong Message
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Last year, my wife started selling old-fashioned lye soaps and shampoos made from goats milk. To distribute and label them, she had to make some decisions about packaging. Clear plastic shrink wrap is easy and practical. It turns each bar of soap into a self-contained unit that wont get damaged or worn, shows the entire bar, and makes shipping so much easier. Makes perfect sense, right? After selling countless bars and getting a lot of customer feedback, she realized that her packaging was actually working against her. People were buying her soap because they wanted a more home-grown, organic, less commercialized experience. She was using packaging that was plastic, shiny, and sterile. It was communicating the opposite of her brand! When she made the switch to brown craft paper, she immediately saw a positive response from our customers. “It looks so eco-friendly!” “I love that I can smell it in the store!” Is there anything you’re doing that’s unintentionally sending the wrong message?
Your Church Brand is an Evangelism Tool
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You’ve probably used and taught evangelism methods before. These tools make the Gospel easy to understand, remember, and share. Have you ever considered how your church brand works the same way? Evangelism tools introduce words, pictures, and frameworks to help people explain the Gospel message to someone. What are the words, pictures, and frameworks your members use to tell their friends, neighbors, and coworkers about your church? For most people, inviting someone to church is already nerve-racking enough. Part of that is your unique church identity - it’s hard to sum up on the spot! The solution is to give your congregation a framework with visuals to help them understand, remember, and share your church. Give them words to use. Give them memorable visuals. Use visuals that reflect who you are and who you want to be as a church body. These are all things branding effectively aims to do. We have a gift of eternal and unmeasurable value in the Gospel and in the fellowship we experience through the local church. Shouldn’t we be valuing that gift more highly and helping others do the same?
Nobody Knows This! My Church Logo Isn't My Brand?
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Tending your brand is so much deeper and wider than using your logo. That’s because a brand is much, much more than a logo. Look at the image below and tell me, do you recognize the brand it belongs to? Of course you do! But wait, there’s no logo to be found… That’s because Chick Fil A doesn’t need to put their logo on everything for you to know it’s theirs. The emotions and feelings they’ve created are more than enough to identify them. This is done with interior design, photos, colors, textures, and font choices, which are a critical part of what we call “branding.” The logo is the “tip of the spear” in a brand. The logo is the “tip of the spear” in a brand, but the other branding elements, the “shaft of the spear” are what should be doing the heavy lifting. They’ve curated a style that gives people a sense of joy, trust, and cleanliness. Here’s the question: Did Chick Fil A stumble upon their style of branding by accident?
How to Find Your Church’s Visual Identity
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This topic is one that goes wide and deep, so I’m going to try and give a 30,000ft snapshot. A church’s identity is made up of the themes and threads from its unique past, present, and future - things which make that church distinct from the church down the road. Visual identity is the symbolic representation of that, which is why it goes so much deeper than a logo or carpet color. Turning a church identity into something visual is a tricky process, but not impossible. Here’s my thesis: Starting with your intangible identity is the only way to create a meaningful, long-lasting, and copycat-proof brand. Let’s say you hire a graphic designer to create a beautiful visual identity that’s based on your preferences and current design trends. What happens in two years when those preferences and trends have changed? By going deep on your church’s intangible identity, you can emerge from the woods with a look that actually captures the uniqueness of your church and lasts for decades. Your visual identity won’t be able to be copied or replicated, because it’s grounded in the stuff that makes your local church, "local". Otherwise, you’re probably just copying someone else.
The Brand Formula: Simplified
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Building a brand isn’t as hard as you might think. When you boil it down, all you have do is decide what you want to be known for and work backwards from there. If you’re in ministry, you already have a “why,” but your core message (“what”) is the first building block. To turn that core message into a brand, you need two more ingredients: A communication plan (“how”), and consistent repetition. Distilled into three steps: Choose what you want to say Choose how you want to say it Say it over and over again in different ways Summed up in a formula: Brand = Message + Delivery + Repetition
Do You Need “On Brand” Sermon Series Graphics?
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If you’re a church that does sermon series graphics, then you might have struggled with how far to push the envelope in those visuals. Do you download the latest free template from Free Church Media or Ministry Designs dot com? Do you design them in-house? For us creatives, it’s enticing to explore and use new visuals every few months. But I want to encourage you to curb that impulse. Here’s why: Those unbranded templates and graphics can ultimately work against your brand. But wait, they’re not permanent - what’s so bad about them? Over time, these graphics become part of your brand, whether you like it or not. Using templates that are fun, fresh, and modern might feel like a good way to keep things interesting, but over time that variety adds up into noise. Over time, too much variety accumulates into noise. Instead of your sermon graphics reinforcing your brand, they can start to pollute it. They start to appear disjointed and random when you sample them as a whole. To protect your brand, you need a common thread woven throughout. This is why brand guidelines are so important. They provide a fixed scope for visual styles. Robust brand guidelines will tell you not only what that common thread is, but how it should be integrated in different contexts. If you’re worried about your sermon graphics polluting your brand rather than reinforcing it, check your brand guidelines to see if there’s a way to bring that free template into alignment. If you don’t have brand guidelines, consider having some created. It’s a great way to get the most out of your existing logo and can help you add variety to your church’s communications, without feeling random.
When the Carpet Doesn't Match the Drapes
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Let’s Imagine a young couple building a house. They’ve worked with a builder and picked a colonial style for the exterior. It has the white columns and the wide porch with two rocking chairs. It has the tall windows and the warm wood trim. But suppose this couple is handy and has decided to finish off the interior on their own, with the help of YouTube University. They browse Pinterest for inspiration and find a style of rustic modern kitchen to set their hearts on (you know the kind I’m talking about - with the subway tile, white marble countertops, and stainless steel accents). Then, in their hunt for inspiration, they come across those industrial living spaces with exposed brick and black steel. They haven’t begun to feel overwhelmed yet, and so they save this style for their living room. One Pinterest board at a time, they add layers of paint colors, textures, and styles to the interior plans. Before they know it, the inside of the house looks like a Picasso: an uncomfortable collage of pieces that would otherwise be beautiful on their own. It’s easy to fall into this trap with any kind of design, and branding is no exception. Before someone starts piecing together visuals for their church, the smart thing to do is to consult a designer who specializes in brands and get a set of guidelines nailed down. We have names for styles because certain textures, colors, and shapes work together to create a particular curb appeal. Switch it up too often, and curb appeal turns into confusion.
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